Indrajit Das

Handling support requests for EDC Machine not Working issues. Registering and tracking service requests for Point of Sale devices.

Support Team - Pine Labs - DLF IT PARK

Handling support requests for EDC Machine not Working issues. Registering and tracking service requests for Point of Sale devices.

• Process EDC Machine not Working Requests for Android POS devices
• Register requests under Case ID system
• Track request status and provide customer updates