Cluster Manager - Misu & Lucky Chan
(2020-02)
- Managing staff and providing them with feedback.
- Daily briefing on positive & negative feedback
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's SOP's
- Training and motivating staff.
- Maintaining high standards of quality control, hygiene, and health and safety.
- Planning marketing calendar every month
- Cost Control and Restaurent PnL Managing
- Maintaining an excellent expanses records through implementing a high level of communication skills among managerial team and staff
- Responsible for attending a weekly manager meeting for developing ideas for business improvement
- Executing and controlling all paper works and follow up with managers
- Weekly bases correspondingly requirement of municipality like pest control staff hygiene training.
- Completing daily and monthly reports such as the general reports, monthly
- Food and Non-Food inventory, muster roll and revenue, handling petty cash
- DSR reports, FRS reports, making monthly reports and duty roaster.
- As a supervisor responsible for conducting the training of staff on daily and weekly basis.
- Specially focused on Providing services to Guest by Servers and Giving more Attention on their needs.
Restaurant Supervisor - GILLY'S RESTRO PUB
(2019-04 - 2020-01)
- Managing staff and providing them with feedback.
- Daily briefing on positive & negative feedback
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's SOP's
- Training and motivating staff.
- Maintaining high standards of quality control, hygiene, and health and safety.
- Planning marketing calendar every month
- Cost Control and Restaurent PnL Managing
- Maintaining an excellent expanses records through implementing a high level of communication skills among managerial team and staff
- Responsible for attending a weekly manager meeting for developing ideas for business improvement
- Executing and controlling all paper works and follow up with managers
- Weekly bases correspondingly requirement of municipality like pest control staff hygiene training.
- Completing daily and monthly reports such as the general reports, monthly
- Food and Non-Food inventory, muster roll and revenue, handling petty cash
- DSR reports, FRS reports, making monthly reports and duty roaster.
- As a supervisor responsible for conducting the training of staff on daily and weekly basis.
- Specially focused on Providing services to Guest by Servers and Giving more Attention on their needs.
Senior Bartender - CICLO CAFE
(2017-08 - 2019-04)
- Reporting to the Restaurant Bar Manager.
- Worked in a hard-core bar
- Make set up according the Session.
- To give implement to new recipe
- Daily FLR book maintaining
- Making different Types Drinks according to the guest needs.
- Maintaining brand standards.
- Maintain monthly inventory and the stock counting.
Senior Associates - CLUB MAHINDRA, VIRAJPET - VIRAJPET
(2016-07 - 2017-08)
- Reporting to Supervisor and Captain.
- Was responsible for Room service order taking (Reliever for Supervisor and Captain
- Worked in all in-house Restaurants like (Epically in Bar, Room service and Banquet)
- Set up of the Room Service trays and trolleys for the operation.
- Ensure all the accompaniments and condiments are placed in the tray/trolley according to the order.
- Ensure the maximum satisfaction for all the guests
Associates - ROYAL ORCHID HOTELS
(2016-07 - 2017-08)
- Attend Basic food hygiene training.
- Management Training Program.
- Customer Care Skills Class.
- Food and Beverage Training Seminar.
- MS DINAMICS AX Software Training (Microsoft Dynamics AX ensures transparency into corporate governance and compliance activities with the Compliance Center, a single location for policies and procedures, process documents, database logs, reports, charts, and key risk indicators)
- Attend Daily briefing.
