Indrajit Thapa

A challenging position sought with a premier organization in the hospitality industry, where professional experience and knowledge can be applied and enhanced to its maximum potential. A high level of commitment and professionalism offered in return for challenge, job satisfaction and opportunity to build on existing experience

Cluster Manager - Misu & Lucky Chan

(2020-02)

• Managing staff and providing them with feedback.
• Daily briefing on positive & negative feedback
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's SOP's
• Training and motivating staff.
• Maintaining high standards of quality control, hygiene, and health and safety.
• Planning marketing calendar every month
• Cost Control and Restaurent PnL Managing
• Maintaining an excellent expanses records through implementing a high level of communication skills among managerial team and staff
• Responsible for attending a weekly manager meeting for developing ideas for business improvement
• Executing and controlling all paper works and follow up with managers
• Weekly bases correspondingly requirement of municipality like pest control staff hygiene training.
• Completing daily and monthly reports such as the general reports, monthly
• Food and Non-Food inventory, muster roll and revenue, handling petty cash
• DSR reports, FRS reports, making monthly reports and duty roaster.
• As a supervisor responsible for conducting the training of staff on daily and weekly basis.
• Specially focused on Providing services to Guest by Servers and Giving more Attention on their needs.

Restaurant Supervisor - GILLY'S RESTRO PUB

(2019-04 - 2020-01)

• Managing staff and providing them with feedback.
• Daily briefing on positive & negative feedback
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's SOP's
• Training and motivating staff.
• Maintaining high standards of quality control, hygiene, and health and safety.
• Planning marketing calendar every month
• Cost Control and Restaurent PnL Managing
• Maintaining an excellent expanses records through implementing a high level of communication skills among managerial team and staff
• Responsible for attending a weekly manager meeting for developing ideas for business improvement
• Executing and controlling all paper works and follow up with managers
• Weekly bases correspondingly requirement of municipality like pest control staff hygiene training.
• Completing daily and monthly reports such as the general reports, monthly
• Food and Non-Food inventory, muster roll and revenue, handling petty cash
• DSR reports, FRS reports, making monthly reports and duty roaster.
• As a supervisor responsible for conducting the training of staff on daily and weekly basis.
• Specially focused on Providing services to Guest by Servers and Giving more Attention on their needs.

Senior Bartender - CICLO CAFE

(2017-08 - 2019-04)

• Reporting to the Restaurant Bar Manager.
• Worked in a hard-core bar
• Make set up according the Session.
• To give implement to new recipe
• Daily FLR book maintaining
• Making different Types Drinks according to the guest needs.
• Maintaining brand standards.
• Maintain monthly inventory and the stock counting.

Senior Associates - CLUB MAHINDRA, VIRAJPET - VIRAJPET

(2016-07 - 2017-08)

• Reporting to Supervisor and Captain.
• Was responsible for Room service order taking (Reliever for Supervisor and Captain
• Worked in all in-house Restaurants like (Epically in Bar, Room service and Banquet)
• Set up of the Room Service trays and trolleys for the operation.
• Ensure all the accompaniments and condiments are placed in the tray/trolley according to the order.
• Ensure the maximum satisfaction for all the guests

Associates - ROYAL ORCHID HOTELS

(2016-07 - 2017-08)

• Attend Basic food hygiene training.
• Management Training Program.
• Customer Care Skills Class.
• Food and Beverage Training Seminar.
• MS DINAMICS AX Software Training (Microsoft Dynamics AX ensures transparency into corporate governance and compliance activities with the Compliance Center, a single location for policies and procedures, process documents, database logs, reports, charts, and key risk indicators)
• Attend Daily briefing.

class 12th Pass - W.B.H.S.E (2010)

Diploma - Hotel Management and Tourism - ALIA UNIVERSITY (2014)