Indrani

Customer-focused professional with experience in customer service. Skilled in handling customer enquiries, complaint resolution, active listening, CRM data entry, call management, billing support and day-to-day customer assistance. Known for professional communication, problem-solving and maintaining a positive customer experience.

Customer Service Representative - Ienergizer

(2025-02)

• Manage customer enquiries and support requests while maintaining service quality and customer satisfaction.
• Assist customers with product information and troubleshooting procedures.
• Document customer interactions accurately in CRM systems for effective follow-up and record-keeping.
• Collaborate with team members to improve service delivery and resolve customer concerns.
• Handle customer complaints professionally and work toward satisfactory resolutions.

Bachelor of Arts - Kakatiya Public School – Vizag (2026-07)