Irshad Khan

Results-driven operations professional with 5+ years of experience in financial transactions, data validation, and reconciliation support. Skilled in invoice processing, AP/AR, MIS reporting, and process improvement. Proven ability to improve accuracy and operational efficiency.

Senior Operations Analyst (Senior Representative – Operations) at Concentrix Daksh Services India Pvt Ltd (2020-09 – 2025-05)

Senior Operations Analyst role focused on financial transactions, reconciliation, and data validation with high accuracy standards.

• Processed and validated 20,000+ financial transactions/month with 99% accuracy, ensuring compliance and data integrity.
• Identified discrepancies and resolved issues, reducing data errors and improving reporting accuracy.
• Maintained audit-ready financial records supporting smooth reconciliation and reporting processes.
• Utilized Dext (Receipt Bank) for financial data processing and document management.
• Collaborated with cross-functional teams to enhance workflow efficiency and reduce turnaround time.
• Reduced processing errors by 15% through validation checks.

Sales Assistant at Core Integra Consulting Services Pvt Ltd (2019-06 – 2020-07)

Sales Assistant role at State Bank of India through Core Integra Consulting Services, supporting branch operations, customer service, and transaction processing.

• Worked at State Bank of India through Core Integra Consulting Services Pvt Ltd, supporting branch operations, customer service, banking documentation, transaction processing, and compliance while ensuring accuracy and operational efficiency.
• Assisted 50 to 150+ customers daily in a fast-paced retail environment, prioritizing product information to drive sales.
• Advised customers on product suitability and promotions, consistently achieving and exceeding monthly sales targets.
• Enhanced customer satisfaction and retention by delivering attentive service and effective problem resolution.

Bachelor of Arts in Philosophy – Magadh University (2024)