Isha Nayak

To obtain a challenging position in a reputed organization where I can utilize my communication, problem-solving, and interpersonal skills while gaining professional experience, learning new concepts, and contributing positively to organizational growth!!!

Customer support executive (CSE) - Innotech Creditsea Platforms Private Limited

(2026-03)

• Handled customer queries and loan-related assistance through calls and emails.
• Resolved customer issues and maintained client records efficiently.
• Developed communication, client-handling, and problem-solving skills in a fintech environment.

CSO (Customer service officer) - Esaf small finance bank

(2025-09 - 2025-11)

• Handled customer queries and provided accurate information.
• Managed daily branch operations and customer service tasks.
• Developed communication, client-handling, and problem-solving skills in the banking sector.

Public Relations Officer/Telecaller - Sri Chaitanya School

(2023-01 - 2023-04)

• Assisted in admissions and communication with parents.
• Promoted the institution's offerings effectively through telecommunication.
• Developed communication, management, and public relations skills.

BBA+LLB (Integrated) - Kalinga University, Naya Raipur (2021 - 2026)

12th (Higher Secondary) - Jyoti Higher Secondary English Medium School, Charoda (2020 - 2021)

10th (Secondary) - Jyoti Higher Secondary English Medium School, Charoda (2018 - 2019)