Isham Khan

Dynamic professional with 2.5+ years in customer support/sales/team leadership at Tata Capital (Officer - Call Center - RFB), NoBroker (Senior Support ), and Apotex (Supervisor, document reviewer), plus 6+ years in warehouse operations. Excel in team motivation, client service, and productivity gains.

Associate and Coordinator - TATA capital

(2025-11)

• Collaborated with teams to monitor productivity, resolve queries efficiently, and contribute to retail finance operations.
• Handled inbound/outbound calls to identify leads, process personal loan applications, and achieve sanction targets under supervisor guidance.
• Conducted regular training sessions on query handling, CRM usage, and compliance, improving team efficiency and first-call resolution rates.

Senior Customer Service Executive L-03 - NoBroker Technologies Solutions Pvt. Ltd.

(2023-06 - 2025-11)

• Outbound calling on data collected through lead generation activities / secondary data sources.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements.
• Develop and implement comprehensive sales strategies and plans to achieve revenue targets and company objectives.
• Sells products by establishing contact and developing relationships with prospects, recommending solutions.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

supervisor of warehouse and production - Apotex Research Privet Limited.

(2016-10 - 2022-10)

• Dispensing the primary packing materials and secondary packing materials as per standard operating procedure.
• Monthly, quarterly yearly completion & submission of quality records like, log cards, annexure to QA.
• Efficient operation of material movements and material storage within the site storage areas.
• Coordinating with shipping and receiving staff to ensure that orders are received on time and that items are shipped out accurately.
• Reviewing documents as per protocol.

Bachelor of Electrical and Electronic Engineering - Electrical and Electronic Engineering - Institute of Integrated Management & Engineering (2017)

Diploma in Electrical and Electronic Engineering - Electrical and Electronic Engineering - N.R.A.M Polytechnic Nitte (2014)