Ishika Pal

Experienced Travel Consultant with 4 years of experience in handling domestic and international travel packages for both B2B and B2C clients. Skilled in customer handling, itinerary planning, flight ticket booking, package customization, and client coordination. Experienced in handling customer queries through calls, WhatsApp, email, and CRM systems. Strong communication skills with good knowledge of Excel and travel operations.

Travel Consultant - Neelam Holidays - Delhi

• Handled domestic and international holiday packages
• Managed B2B and B2C customer handling
• Coordinated with hotels, vendors, and clients
• Prepared travel itineraries and quotations
• Assisted customers with flight ticket bookings
• Managed customer queries through calls, WhatsApp, and email
• Maintained customer records using CRM
• Handled package customization according to customer requirements
• Provided travel support and customer service

Graduate