Ishita Dua

HR professional with 8+ years of experience managing the full employee lifecycle across BPM, Retail, E-commerce, and Manufacturing sectors. Expertise in talent acquisition, onboarding, employee engagement, stakeholder management, performance management, and workforce planning. Strong problem-solving, decision-making, and communication skills with proven ability to manage complex HR challenges and collaborate across diverse teams.

Deputy Manager – Human Resources - Zivore Apparel Pvt. Ltd. (Libas)

(2025-07 - 2025-10)

• Acted as HR Business Partner and Talent Acquisition lead for corporate functions including Marketing, CRM, Tech, and Admin.
• Managed end-to-end recruitment; successfully hired critical leadership roles including CTO.
• Partnered with leadership to align HR strategies with business goals.
• Led and mentored a team of 3 HR professionals.
• Managed onboarding and created induction materials.
• Handled exit processes, grievances, and policy implementation.
• Maintained trackers for recruitment, PIP, exits, and grievances.
• Managed reimbursements and invoices; served as HR POC.

Freelance Recruiter - Freelance

(2023-04 - 2025-06)

Recruiter - Amazon India

(2022-05 - 2023-03)

• Hired 873 candidates in 9 months across multiple job families PAN India.
• Handled full recruitment lifecycle from sourcing to onboarding.
• Used LinkedIn, Naukri, ATS, referrals, and campus hiring strategies.
• Collaborated with stakeholders for hiring forecasts and strategy.
• Managed offers, negotiations, and onboarding transitions.
• Created MIS dashboards for reporting and hiring insights.
• Led salary benchmarking project for voice processes.
• Awarded 'Promising New Joiner' (Oct 2022).

Assistant Manager – HR - Jakson Ltd.

(2020-12 - 2021-01)

• Managed end-to-end recruitment and hiring coordination.
• Used HR analytics for reporting and improvements.
• Drove employee engagement initiatives.
• Introduced daily e-birthday initiative.

Senior Executive – HR - Yatra.com

(2018-03 - 2020-12)

• Managed recruitment for frontline and leadership roles PAN India.
• Partnered with business teams for hiring needs.
• Led walk-ins, campus hiring, and bulk recruitment.
• Achieved 100% direct hiring and cost control.
• Handled offers, onboarding, and HRIS updates.
• Managed team of 4 recruiters and hiring trackers.
• Led engagement activities and R&R programs.
• Handled exits, policy updates, and employer branding.
• Awarded 'HR of the Year 2018–19'.

Senior Executive – HR - VLCC Healthcare Pvt. Ltd.

(2017-06 - 2018-03)

• Managed recruitment across multiple verticals PAN India.
• Handled offer letters and onboarding processes.
• Maintained vacancy and joining trackers.
• Worked with business heads for hiring closures.
• Contributed to engagement, policy, and attendance system implementation.

Recruiter - Genpact India

(2016-01 - 2017-03)

• Handled campus hiring and vendor management.
• Executed bulk hiring for BFSI and voice processes.
• Managed full recruitment lifecycle.
• Maintained dashboards and hiring metrics.
• Trained candidates on communication and voice skills.
• Awarded 'Recruiter of the Month'.

Recruiter - Mastech Inc

(2015-01 - 2016-01)

• Handled end-to-end recruitment for US clients.
• Sourced candidates via job portals.
• Managed high-volume calling and submissions.
• Coordinated interviews and hiring processes.

PGDM - Human Resources - IMT CDL (2020)

Certification - HR Analytics - IIM Rohtak (2018)

B.Tech - Biotechnology - Amity University (2015)

Class 12 - Vishwa Bharati Public School (2010)

Class 10 - Vishwa Bharati Public School (2008)