Well versed with Development & migration of reconciliation in Gresham CTC and Intellimatch, ITIL process.
- Coordinating with users for UAT support.
- Worked & managing team as shift lead getting daily updates and improving the team in the area they lack.
- Acquires knowledge of Applications like Gresham CTC, Intellimatch, Simcorp Dimension (SCD), Longview (Trading OMS), Informatica (ETL Tool), and Reconciliation tools.
- Well versed with ticketing tool like Service Now, JIRA, Git.
- Believes in strong documentation, Follow Proper Escalation, Do full analysis before Escalation, ITIL process.
