Ishwari More

Sincere and flexible team player with a positive mindset and fast learning ability. Good work discipline. Hold NISM 5A & VIII certifications with 1.7 years of experience at CAMS managing retail and HNI mutual fund queries in a customer service voice process. Handled KYC, transaction support, and general MF-related calls. Looking to grow in mutual fund operations and contribute to team success.

Senior Customer Service Representative - CAMS - Navi Mumbai, Maharashtra

(2024-04 - 2026-01)

• Educated clients on fund performance and investment strategies, enhancing their understanding and decision-making.
• Responded promptly to customer inquiries regarding investments and account activity, ensuring high levels of client satisfaction.
• Processed client transactions and maintained accurate records.
• Utilized CRM software to track client interactions and follow-ups.
• Assisted with the preparation of prospectuses for newly launched NFOs.

B.com - COMMERCE - S.K. COLLEGE OF SCI.& COMMERCE COLLEGE, Mumbai University (2022-04)

CLASS XII - DR. DY .PATIL AND JR.COLLEGE

CLASS X - D.P.V.N. SCHOOL (2018-03)