Issac Dominic

Security-first IT leader with 12+ years of progressive experience spanning endpoint security, identity governance, compliance frameworks, and enterprise IT operations. Built and led security programs from the ground up — from ISMS design and SOC 2/ISO 27001 certification to Zero Trust rollouts, DLP enforcement, and cloud security baselines. Recognized as a National Cybersecurity Scholar by ISAC & CERT-In.

Combines deep technical expertise (EDR/XDR, Azure AD, Intune, SCCM, AWS/GCP) with strategic leadership in risk management, vendor governance, and cross-functional stakeholder alignment. Proven ability to scale security operations, mentor high-performing teams, and translate compliance mandates into business-enabling controls.

Endpoint Solutions Manager at RDSolutions India (2025-01 – Present)

Own the security and IT operations function: endpoint security, IAM governance, patch management, vendor risk, and compliance across all business units.

• Drive SOC 2 Type 2 and ISO 27001 readiness — maintain ISMS, audit evidence, remediation tracking, and security awareness programs
• Define risk-based patching SLAs for Windows, macOS, and third-party applications; produce compliance and remediation dashboards
• Lead vendor governance: evaluate third-party risk, negotiate contracts, and track ROI on security tooling investments
• Automate security workflows (onboarding, offboarding, access reviews) using PowerShell and Bash scripting

Intune and Security Lead at Stefanini (2023-12 – 2025-01)

Architected enterprise Intune deployment with endpoint hardening, encryption enforcement, and conditional access — serving as de facto security lead.

• Integrated Azure AD for Zero Trust identity; enforced device compliance baselines and DLP controls aligned with GDPR
• Managed incident, problem, and change management processes; maintained audit trails and compliance documentation
• Led and mentored a 9-member engineering team on security-first operations and continuous improvement

Intune Architect at Future Focus Infotech (2023-07 – 2023-09)

Designed security-aligned endpoint architecture for enterprise clients; advised on compliance and scalability strategy.

Desktop Architect Lead (M365 & Security) at SHL (2020-09 – 2023-01)

Managed endpoint security program across 2000+ devices using Intune, SCCM, Autopilot, and Microsoft Defender.

• Administered Hybrid Identity (Azure AD + on-prem AD); enforced SSO, MFA, conditional access, and group policies
• Owned patch management lifecycle, DLP enforcement, hardware asset governance, and secure decommissioning
• Drove process improvement, IT documentation standards, and team mentorship across the desktop architecture function

Senior Escalation Engineer at Concentrix (2018-04 – 2020-05)

Served as senior escalation point for complex IT and security incidents, supported SOC workflows and problem management.

Senior Technical Support Engineer at Convergys (2016-08 – 2017-09)

Provided L3 technical support for enterprise endpoint security and infrastructure issues.

Senior IT Systems Administrator at Entraine Business (2015-02 – 2016-06)

Administered IT infrastructure, access governance, and system hardening for a mid-size enterprise.

Technical Support Engineer at Net Connect (2014-04 – 2015-02)

Delivered frontline IT support and endpoint security configuration.

Bachelor of Computer Application in Computer Application – Indian Academy Degree College