Iswarya . C

Results-oriented Regional Sales Manager with 8+ years of experience in sales operations, branch administration, and team leadership across the consumer retail and technology industries. Proven record of breaking company-wide sales records in the multi-crore range and winning top administrative excellence awards. Proficient in CRM management, financial reporting, and cross-branch revenue growth.

Regional Sales Manager at EASYTECH (2019-11 – 2023-05)

• Set a historical company record for achieving highest monthly sales and collection figures in multi-crores for the first time in the company's history.
• Led a high-performing team of 12+ employees, managing branch-wise sales targets, performance evaluations, and team development.
• Evaluated software-recorded sales calls, inbound/outbound communications, and branch performance reports to optimize conversion rates.
• Prepared weekly, monthly, and annual financial analysis reports, client presentations, and price quotations for key stakeholders.
• Led recruitment and onboarding for sales administration and tele-calling staff.
• Oversee official bank account transactions, payroll processing, and incentive distributions.

Branch Admin at EASYTECH (2016-05 – 2019-10)

• Awarded Best Admin Award and honored with a gold coin reward after outperforming competing branches in regional sales and collection targets.
• Directed operations for 3+ sales executives to consistently exceed assigned key performance indicators (KPIs).
• Audited daily sales executive reports, streamlined appointment workflows, and managed client communications.

Branch Admin at VODAFONE (2015-11 – 2016-04)

• Tracked and managed daily reporting workflows and attendance records for 25+ sales executives.
• Maintained accurate client databases and streamlined document verification processes.

Customer Care Officer at Poorvika Pvt Ltd (2015-05 – 2015-10)

• Managed inbound and outbound customer inquiries, arranged executive appointments, and facilitated service resolution tracking with service centers.

Bachelor of Engineering (B.E.) in Electronics and Communication Engineering (ECE) – Sethu Institute of Technology (2011 – 2015)