Itskaka19

Results-driven Spa & Wellness Manager with 5+ years of experience in luxury hospitality, spa operations, wellness training, yoga therapy, Ayurvedic treatments, and fitness coaching. Experienced in managing daily spa operations, leading multidisciplinary teams, maintaining high guest-service standards, conducting professional training, and supporting revenue and business objectives. Strong expertise in holistic wellness backed by an M.Sc. in Yoga Therapy and Diploma in Spa & Ayurveda.

SPA MANAGER - Akash Ganga Welcome Heritage - Dungarpur

• Manage daily spa operations to ensure efficient, professional, and consistent service delivery.
• Lead, supervise, motivate, and support spa therapists and operational staff.
• Maintain high standards of guest satisfaction, treatment quality, hygiene, and professionalism.
• Manage staff scheduling, training, performance, and day-to-day development.
• Handle guest feedback and resolve service-related concerns with a solution-oriented approach.
• Promote spa treatments and wellness services to support business and revenue objectives.
• Coordinate with hotel departments to deliver a seamless overall guest experience.

SPA MANAGER CUM ASSISTANT OPERATIONS MANAGER - Aadviya Wellness – ITC Jawai

(2025-09)

• Managed spa and wellness operations within a luxury hospitality environment.
• Supervised spa personnel and ensured consistent professional service delivery.
• Conducted staff training covering treatment procedures, guest handling, and service standards.
• Monitored guest satisfaction and responded to operational and service requirements.
• Supported daily operational planning and coordination with relevant hospitality teams.
• Contributed to service quality, guest experience, and business performance objectives.

TRAINING MANAGER - Urban Nirvana Wellness - Indore

(2022-04 - 2025-09)

• Designed and delivered professional training programs for spa and wellness professionals.
• Trained staff in spa therapies, guest handling, service standards, wellness practices, and professional conduct.
• Supported employee development through structured coaching and practical training.
• Helped improve technical capabilities and customer-service skills across teams.
• Maintained consistency in treatment quality and service standards through ongoing training.

HEALTH & CONDITIONING COACH - Parasdham - Junagadh

(2022-02 - 2023)

• Conducted health, fitness, and physical-conditioning programs.
• Delivered fitness and wellness sessions based on individual requirements.
• Provided practical wellness guidance to support improved physical health and overall wellbeing.

SPA THERAPIST & YOGA INSTRUCTOR - Karma Resort - Jim Corbett National Park

(2020-04 - 2021-01)

• Delivered professional spa therapies and wellness treatments to resort guests.
• Conducted yoga, relaxation, and wellness sessions.
• Provided personalized guidance according to guest requirements.
• Maintained high standards of guest care, professionalism, hygiene, and treatment quality.

M.Sc. - Yoga Therapy - S-VYASA (2016 - 2018)

Diploma - Spa & Ayurveda - Kerala (2019 - 2020)

Bachelor of Arts - Government College

10th Standard - Kendriya Vidyalaya