Itskaka19
SPA & WELLNESS MANAGER | WELLNESS PROFESSIONAL | YOGA THERAPIST
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About
Results-driven Spa & Wellness Manager with 5+ years of experience in luxury hospitality, spa operations, wellness training, yoga therapy, Ayurvedic treatments, and fitness coaching. Experienced in managing daily spa operations, leading multidisciplinary teams, maintaining high guest-service standards, conducting professional training, and supporting revenue and business objectives. Strong expertise in holistic wellness backed by an M.Sc. in Yoga Therapy and Diploma in Spa & Ayurveda.
Experience
SPA MANAGER - Akash Ganga Welcome Heritage - Dungarpur
- Manage daily spa operations to ensure efficient, professional, and consistent service delivery.
- Lead, supervise, motivate, and support spa therapists and operational staff.
- Maintain high standards of guest satisfaction, treatment quality, hygiene, and professionalism.
- Manage staff scheduling, training, performance, and day-to-day development.
- Handle guest feedback and resolve service-related concerns with a solution-oriented approach.
- Promote spa treatments and wellness services to support business and revenue objectives.
- Coordinate with hotel departments to deliver a seamless overall guest experience.
SPA MANAGER CUM ASSISTANT OPERATIONS MANAGER - Aadviya Wellness – ITC Jawai
(2025-09)
- Managed spa and wellness operations within a luxury hospitality environment.
- Supervised spa personnel and ensured consistent professional service delivery.
- Conducted staff training covering treatment procedures, guest handling, and service standards.
- Monitored guest satisfaction and responded to operational and service requirements.
- Supported daily operational planning and coordination with relevant hospitality teams.
- Contributed to service quality, guest experience, and business performance objectives.
TRAINING MANAGER - Urban Nirvana Wellness - Indore
(2022-04 - 2025-09)
- Designed and delivered professional training programs for spa and wellness professionals.
- Trained staff in spa therapies, guest handling, service standards, wellness practices, and professional conduct.
- Supported employee development through structured coaching and practical training.
- Helped improve technical capabilities and customer-service skills across teams.
- Maintained consistency in treatment quality and service standards through ongoing training.
HEALTH & CONDITIONING COACH - Parasdham - Junagadh
(2022-02 - 2023)
- Conducted health, fitness, and physical-conditioning programs.
- Delivered fitness and wellness sessions based on individual requirements.
- Provided practical wellness guidance to support improved physical health and overall wellbeing.
SPA THERAPIST & YOGA INSTRUCTOR - Karma Resort - Jim Corbett National Park
(2020-04 - 2021-01)
- Delivered professional spa therapies and wellness treatments to resort guests.
- Conducted yoga, relaxation, and wellness sessions.
- Provided personalized guidance according to guest requirements.
- Maintained high standards of guest care, professionalism, hygiene, and treatment quality.
Education
M.Sc. - Yoga Therapy - S-VYASA (2016 - 2018)
Diploma - Spa & Ayurveda - Kerala (2019 - 2020)
Bachelor of Arts - Government College
10th Standard - Kendriya Vidyalaya
