J. Dilip K. Chatiyar

Seasoned Operations and Manufacturing Professional with nearly 33 years of leadership experience in Printing, Publishing, Packaging, and Plant Operations. Proven expertise in driving operational excellence through productivity enhancement, cost optimization, waste reduction, quality improvement, and customer-focused execution. Successfully led manufacturing facilities with teams of 50-100 personnel, delivering approximately 30% improvement in productivity while strengthening operational controls and on-time delivery performance.

Recognized for managing marquee domestic and international clients, building high-performing teams, and aligning operational strategies with business objectives to achieve sustainable growth, profitability, and superior customer satisfaction.

Plant Head - Kumar Printers Pvt. Ltd. - Indore

(2022-09)

• Lead end-to-end plant operations covering Production, QA, Engineering, Stores, Dispatch, HR and Administration.
• Drive productivity enhancement, efficiency improvement, quality systems, safety practices and cost optimization.
• Monitor production cost, gross margin, fixed-cost control, machinery utilization, manpower planning and delivery performance.
• Ensure implementation of SOPs, preventive maintenance systems and proper documentation across the shop floor.
• Maintain cordial labour relations, regulatory-compliant waste disposal and customer-focused dispatch performance.

Production Manager - Aadarsh Private Ltd.

(2009-09 - 2022-08)

• Managed complete print-production lifecycle from pre-press to final printing and delivery.
• Ensured quality consistency, timely delivery and customer satisfaction for domestic and export assignments.
• Interacted with customers across pre-press, production, approval and final delivery stages.
• Drove repeat business from existing clients through reliable execution and service quality.
• Handled key clients including LIC of India, UNICEF, Purple Turtle, Scholastic, Archie's and export clients such as Presco Group, Prism and Susaeta.

Export Production Coordinator - Gopsons Paper Ltd.

(2003-08 - 2009-09)

• Coordinated export production operations from pre-press to dispatch while ensuring schedule and quality compliance.
• Managed communication between customer, production, quality and delivery teams for international publishing assignments.
• Handled clients including Blackwell Publishing, UNICEF, Elsevier Science, City Editions, Oval Books, Alithra Foundations, Butterworth and Macmillan.

Assistant Manager - Marketing - Surya Print Process Pvt. Ltd.

(2002-01 - 2003-07)

• Managed database building, business planning, presentations, market research, follow-ups and customer relations.
• Dealt with government departments and authorities, supported business development reviews and coordinated client liaison.
• Contributed to rate finalization, print estimates, billing coordination and acquisition of reputed clients.

Export Production Coordinator - Ajanta Offset & Packaging Ltd.

(2001-05 - 2001-12)

• Coordinated export job execution from paper procurement and raw materials through printing, binding, finishing and dispatch.
• Ensured synchronized inter-department coordination and timely dispatch to support client retention and repeat orders.

Production Manager - Media Workshop Pvt. Ltd.

(2000-12 - 2001-05)

• Managed printing job delivery to client satisfaction and coordinated with paper vendors and printing press teams.

Production Supervisor - Thompson Press (India) Ltd.

(1993-12 - 2000-11)

• Coordinated print jobs from pre-press to printing and dispatch with customer and cross-department interaction.
• Handled key clients from Living Media Group including India Today, Reader's Digest, Cosmopolitan and Business Today.
• Gained strong exposure to paper, paper calculations, advertising agencies, government clients and publishing houses.

Diploma - Printing Technology - Government Polytechnic College, Jabalpur Madhya Pradesh