Jacintha DSouza

Dynamic Senior Executive with 7+ years of experience in e-commerce and logistics, specializing in Vendor Management, Procurement, and Account Payable for the Ecommerce industry. Expert in optimizing the full P2P lifecycle, three-way matching, and SLA negotiations, leveraging Oracle and GEP tools to drive efficiency and reduce costs.

Vendor Consultant at Flipkart.com (2021-01 – 2026-01)

Optimized Accounts Payable processes by meticulously implementing three-way matching and comprehensive P2P workflows, enhancing operational efficiency and fiscal accuracy. Directed the full invoice lifecycle, encompassing precise tracking, thorough review, timely approval, and payment issuance, thereby robustly preserving financial data integrity. Addressed and successfully resolved complex billing discrepancies, actively investigating slow approvals and mitigating issues related to past-due or denied invoices.

Ensured stringent financial compliance by meticulously verifying tax information and systematically archiving critical invoice documentation for audit readiness within an E-commerce environment.

• Enhanced Accounts Payable process efficiency and accuracy through diligent implementation of three-way matching principles and P2P workflow optimization.
• Mitigated potential financial risks and maintained strong vendor relations by effectively resolving complex billing issues and payment disputes.
• Maintained a high level of financial compliance and audit readiness by rigorously verifying tax information and archiving critical transaction data.
• Contributed to seamless operational flow and payment schedules by proactively managing the end-to-end invoice lifecycle.

Senior Executive at Udaan.com (Hiveloop Technology Pvt Ltd) (2017-03 – 2019-12)

Orchestrated vendor negotiations and directed the comprehensive Purchase Requisition (PR) and Purchase Order (PO) creation process, ensuring adherence to procurement protocols. Managed all aspects of facility operations, encompassing direct supervision of the housekeeping team and oversight of facility-related maintenance and improvement projects. Administered critical financial support tasks, including the meticulous preparation of salary slips, management of petty cash, and processing of employee reimbursements.

• Optimized procurement cycles through skilled vendor negotiations and systematic management of the end-to-end PR/PO creation process.
• Ensured consistent operational continuity and a productive work environment by diligently overseeing comprehensive facility management.
• Maintained robust financial controls and accuracy through precise execution of administrative financial functions, including salary and reimbursement processes.

Senior Procurement Executive at Flipkart (2012-04 – 2017-02)

Managed comprehensive invoice processing lifecycle, from supplier submission to internal system entry, ensuring timely and accurate financial record-keeping. Optimized inventory levels through meticulous stock verification, strategic delivery scheduling, and efficient allocation of store tasks. Cultivated new vendor relationships and skillfully negotiated Service Level Agreements (SLA) to drive enhanced cost efficiency and operational reliability.

Generated comprehensive analytical reports on stock levels, resource utilization, and budget comparative statements to inform procurement strategies.

• Streamlined end-to-end invoice management processes, significantly improving accuracy and efficiency from supplier submission to financial record integration.
• Enhanced inventory optimization through systematic stock verification and coordinated logistics, contributing to reduced holding costs and improved resource allocation.
• Established valuable vendor partnerships and successfully negotiated Service Level Agreements, directly contributing to measurable cost efficiencies.
• Provided critical data-driven insights through detailed reports on stock utilization and budget analysis, empowering informed procurement decision-making.

M.A. in Economics – Manasa Gangothri University, Mysore

B.A. in Economics – Mangalore University

Diploma in Information Technology – Manipal University

Pre-University in Arts – Pre-University College, Mangalore