Jackson Abraham
Technical Project Manager
Talent
Bengaluru, Bengaluru UrbanMember since June 4, 2023
·
Hire this person
Send a job offer directly to this candidate
About
- Gathering requirements from clients
- Preparing Scope of Work document based on the Gap Analysis performed
- Planning & implementing with Delivery Team
- Identifying risks and planning risk mitigation
- Coordinating with internal and external stakeholders from project initiation to execution
Experience
Technical Project Manager at Tyfone
MARCH 2022 – CURRENT
- Managed the implementation of Online Banking & Mobile Apps for Great Meadow Federal Credit Union
- Performed gap analysis of their existing application
- Allocated resources and scheduled timelines with Delivery Team
- Customized features, integrated new functionalities with new vendors, coordinated with Product Team
- After successful go-live, handed over to Support Team
- Created dashboards on Google Studio
STUTI TECHNOLOGIES PVT LTD
Project Lead: MAY 2017 – MARCH 2022
VIRTUAL CLASSROOM (2 MEMBERS, 2 MONTH)
- Integrated custom in-house application with BigBlueButton
- Developed and designed Online Classes for Staffs and Students
- Automated attendance system for Students accessing Virtual Classroom via BigBlueButton
- Built dashboards to monitor current live classes for Principals/Mentors
CUSTOM MOBILE APP (3 MEMBERS, 6 MONTHS)
- Developed Online + Offline Mode hybrid applications, using Cordova/PhoneGap
- Designed different apps for Schools and Enterprise Clients [MySchoolOne & BPM360]
- Submitting/Uploading & releasing apps in Apple’s App Store & Google’s Play Store
➢ Lead Developer: NOVEMBER 2014 – APRIL 2017
CUSTOMER CARE SUPPORT SOLUTION (2 MEMBERS, 9 MONTHS)
- Integrated with Cloud Telephony System (Screen Pop and Click to Call)
- Implemented escalation matrix - Multilevel / Department based
- Developed various Custom Reports (Statistical/Graphical/Automated)
CUSTOMER RELATIONSHIP MANAGEMENT (CRM) (2 MEMBERS, 6 MONTHS)
- Customized SugarCRM / SuiteCRM Applications, for Sales Force Automation
- Integrated with multiple external API's (Google Calendar / Facebook Posts / Twitter Tweets / Jira / CloudCherry
