Jacob Mathew

Highly experienced and results-oriented supply chain and logistics professional with 10+ years of expertise in optimizing operations, driving efficiency, and ensuring seamless execution. Proven ability to manage complex logistics, lead high-performing teams, and build strong relationships with stakeholders. Seeking a Customer Supply Chain Manager position in the Transportation industry to leverage skills in enhancing customer satisfaction, streamlining processes, and achieving organizational goals. 18+ years of experience in supply chain, logistics, administration, and warehouse operations management.

Expertise in warehousing & customer support, cost analysis, and distribution & operational issues handling. Hands-on experience in business negotiations and building business relationships with customers, suppliers, and vendors. Proficient in structuring processes to maintain continuous supply of materials and designing materials along with quality and delivery parameters to support logistic schedules.

Oversaw logistics and transportation operations across challenging terrains. Optimized routes and reduced transportation costs by 20% through strategic logistics plans. Directed transportation logistics for food supplies in high-risk environments, ensuring timely and secure delivery.

Implemented inventory management systems, reducing stock discrepancies and improving accuracy. Managed warehouse operations, ensuring efficient storage, retrieval, and dispatch of goods.

Logistics / Site Operation Manager - UN Mission - MINUSMA - Ecolog International - Gao, Mali

(2015-06 - 2023-12)

Oversaw a team of 50+ drivers and logistics personnel, fostering a culture of safety and efficiency. Directed logistics operations, ensuring seamless movement of goods and personnel across challenging terrains. Scheduled facility maintenance and preventive maintenance programs.

Enhanced data accessibility and organization through efficient record-keeping practices. Improved security protocols, leading to a reduction in security incidents. Developed and implemented strategic logistics plans, optimizing routes and reducing transportation expenses.

Managed fleet maintenance and procurement, ensuring operational readiness. Collaborated with international and local partners to improve supply chain reliability and resilience. Leveraged advanced logistics software for tracking and reporting, ensuring real-time visibility and accountability.

• Improved accessibility and data organization by 30% through efficient record-keeping.
• Enhanced security protocols, leading to a 15% decrease in incidents.
• Optimized routes and reduced transportation costs by 20% through strategic logistics plans.

Transport Manager - NATO Mission - Supreme Food Services - Kabul, Afghanistan

(2010-07 - 2014-03)

Prepared and managed transportation budgets. Managed transportation logistics for food supplies in a high-risk environment, ensuring timely and secure delivery to multiple locations. Collaborated with military and civilian entities to ensure safe passage and compliance with local regulations.

Optimized fleet utilization through the implementation of eco-friendly practices. Conducted regular training sessions for drivers on safety protocols and defensive driving techniques. Utilized a GPS tracking system to enhance route efficiency.

• Increased route efficiency and reduced delivery times by 15% by implementing a GPS tracking system.
• Achieved significant cost savings by preparing and managing transportation budgets.
• Optimized fleet utilization and reduced fuel consumption by implementing eco-friendly practices.

Admin / Transport Supervisor - M/S Tanega Parking India Pvt. Ltd. - Delhi, India

(2007-09 - 2010-05)

Managed a team of 20+ transport staff, providing leadership and fostering a collaborative work environment. Managed administrative and transport operations, ensuring efficient resource allocation. Streamlined parking management systems, reducing congestion. Coordinated with vendors and service providers for timely maintenance and asset procurement. Enforced compliance with safety and operational standards. Analyzed transport data to identify areas for improvement.

• Streamlined parking management systems, improving customer satisfaction.

Asst. Manager Warehouse - United Agencies, CFA of Swatch Group (I) Pvt. Ltd. - New Delhi, India

(2002-01 - 2006-04)

Led a team of warehouse staff, providing training and support to enhance productivity. Oversaw warehouse operations, ensuring efficient storage, retrieval, and dispatch of goods. Implemented inventory management systems. Maintained coordination with suppliers and clients to ensure timely deliveries. Conducted regular audits and inspections to maintain compliance with industry standards. Developed and maintained standard operating procedures (SOPs) to streamline processes.

• Reduced stock discrepancies and improved accuracy by implementing inventory management systems.
• Streamlined warehouse processes by developing and maintaining standard operating procedures (SOPs).

Asst. Warehouse Manager - Al Ouda Trading Company - Al Gassim, Saudi Arabia

(1994-01 - 1999-10)

Supervised a team of warehouse personnel, ensuring adherence to safety protocols and operational guidelines. Supported warehouse operations, overseeing goods receipt, storage, and distribution. Implemented effective stock control measures. Maintained coordination with sales and procurement departments to align inventory levels. Developed and maintained detailed records of inventory movements. Enhanced warehouse layout and organization.

• Reduced wastage and improved turnover rates through effective stock control measures.
• Optimized space utilization and improved efficiency through enhancements to the warehouse layout and organization.

BSc - Mathematics - Shobhit University (2014-01 - 2014-12)

MBA - Logistics & Supply Chain Management - Madurai Kamaraj University (2016-11 - 2016-11)