Jagabandhu Das

A hardworking, service-orientated, and efficient F&B service professional passionate about delivering a premium drinking and dining experience to guests. I have a flare for presentation and possess superb communication skills with over 4 years of experience in F&B Operations, and Guest Relationship Management in the Hospitality Industry. I am a self-motivated individual who is keen to learn.

I like being a host and would like to continue my career in this environment for many years. I am very organized in my work, thorough and I like to be presentable at all times

Guest Service Associate

Marriott Suites [ 11 Mar 2019 – 13 Jan 2021 ] City: Pune

Country: India

Operations Management

• Maintaining secure cash drawers, and promptly resolving discrepancies for accuracy.
• Keeping accurate inventories and notifying management of ordering needs for liquor, beer, wine, and bar supplies.
• Keeping alcoholic beverages well-stocked and organizing to meet expected demands.
• Driving up per-sale revenues by selling unsold menu items to customers.
• Establishing and adhering to the par stocks for all operating equipment, supplies, and inventory items and ensuring that the outlet is adequately equipped.
• Develop new signature cocktails to support the bar marketing brand and increase profits along with developing unique drinks and cocktails.
• Identifying all demanding guests and informing the restaurant manager of the same.
• Serving all food and beverage as per hotel standards and within the required time.
• Having in-depth knowledge of operating the MICROS POS system to ensure Better Billing and Cash handling operation.

Team Leader

Laziz Pizza [ 15 May 2021 – Current ]

City: Balasore

Country: India

• Effectively Communicated with Team Members to maintain Clearly Defined Expectations.
• Investigated and Resolved customer inquiries or Complaints in an Empathetic Manner.
• Monitor customer and kitchen areas and reallocate staff duties to maximize coverage, efficiency, and customer service.
• Train and mentor new employees to bring them up to speed and work with established employees to improve performance.
• Managed inventory including scheduling orders, evaluating supplies needed, and storing food safely
• Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
• Developing and maintaining positive working relationships with others to reach business goals.

Diploma in Hotel Management

Sai Institute of Management Studies [ 19 Jun 2017 – 7 Mar 2019 ]

Address: ITI Square , 756001 Balasore (India)

Bachelor of Arts

Nilagiri Sanskrit Mahavidyalaya [ 15 Jun 2017 – 28 Aug 2020 ]

Address: Nilagiri, 756040 Balasore (India)

Bar Smarts

Pernod Richard [ 15 Apr 2020 – 15 May 2020 ]

Address: 10577, New York (United States)