Jagadeesh D

Completed a hands-on Salesforce internship, gaining practical experience in configuring and managing Salesforce CRM platform including user setup, profiles, roles, and permission sets. Developed and maintained reports and dashboards to provide real-time business insights, enabling data-driven decision-making for the sales and operations teams. Supported automation workflows using Process Builder and Flow, reducing manual data entry tasks and improving overall team efficiency.

Intern - Salesforce at CCC Digital India Private Limited (2025-05 – 2025-06)

• Completed a hands-on Salesforce internship, gaining practical experience in configuring and managing Salesforce CRM platform including user setup, profiles, roles, and permission sets.
• Developed and maintained reports and dashboards to provide real-time business insights, enabling data-driven decision-making for the sales and operations teams.
• Supported automation workflows using Process Builder and Flow, reducing manual data entry tasks and improving overall team efficiency.
• Collaborated with cross-functional teams to understand business needs, troubleshoot Salesforce issues, and ensure smooth day-to-day CRM operations.

Project Management System Developer at Freelance

• Developed a Freelance Project Management System using Salesforce to manage clients, projects, tasks, and invoices.
• Created custom objects, validation rules, formula fields, and implemented data security using Profiles, Roles, and Sharing Rules.
• Automated business processes using Apex, SOQL, and Lightning features to improve project tracking and data management.

PG, MCA – Aditya Institute of Technology & Management (2024 – 2026)

Degree, B.Sc – DR Br Ambedkar university (2019 – 2023)

Intermediate, MPC – Sri Chaitanya Junior College (2017 – 2019)

10TH – Sml Dav Public School (2016 – 2017)