HVAC Service Manager After AMC at M/S. Dhana Refrigeration Engineers (2018-08 – Present)
- Extensive Experience in HVAC and Managing HVAC Projects & Service
- Exceptional Knowledge of the installation and commissioning of HVAC equipments
- Managed all aspects of HVAC Service department, Technicians and apprentice
- Maintained customer satisfaction and long term relationships
- Resolve technical problems that technicians would encounter in the field
- Skilled to perform pre-commissioning of the air balancing procedures
- AMC Follow-up New Customer and Existing Customer
HVAC Assistant Manager Service at M/Reliance Retails India Pvt.Ltd. (2016-05 – 2018-06)
- Managed all aspects of HVAC Service department, Technicians and Apprentice
- Creation and delegation of weekly schedule/ tech assignments
- Maintained customer satisfaction and long term relationships
- Ensured consistency of service and problem resolution
- Procured parts and materials
- Managed, estimate, and proposed service contracts
- Performed bids from repairs to major retrofits
- Resolve technical problems that technician would encounter in the field
- Trained technicians and apprentices on job site safety
- Responsible for recruitment, retention, discipline, and performance of technicians
- Set and maintained safety performance standards and enforced company rules/ policies/ image
HVAC Engineer at M/s. Carrier Media India Pvt Ltd (Out Sourced) (2014-02 – 2016-04)
- Taking care of VRF commissioning and installation
- Knowledge in Key Performance Index
- Open Call Follow Up
- AMC Follow-up New Customer and Existing Customer
- Rendering Quality related support for VRF & WRAC
- Conducting to periodic training to the ASP engineers who handle VRF&WRAC
- Supporting on critical service issues at site
- Giving factory level solutions to the field for the quality issues
- Taking quality issue from the field and reporting to factory for analysis/Improvement
- Supporting to field on IMM/Bac Net Port
- Visiting Field for ASP & SSD technical issue and resolving for the product WRAC/HVAC
HVAC Engineer & Service at M/s. Den Sol Engineering Pvt. Ltd., Chennai (2011-10 – 2013-12)
- Supervised and coordinated the activities of the service mechanic
- Visited job sites and customers as required to exceed financial and customer expectation
- Performed manpower planning to ensure proper staffing was available to perform assigned work
- Reviewed and assisted in scheduling, parts orderings
- Reviewed field paperwork and confirmed that time was applied correctly
- Resolved customer issues and complaints to ensure customer satisfaction
Project Engineer & Service at M/s BSR Enterprises, Chennai (2005-08 – 2011-09)
- Carry out Testing & Commissioning of all HVAC System
- Familiar with engineering calculations and processes related to HVAC
- Formulate method statements, test forms, pre/functional checklist and testing
- Analyze problems occurring during equipment performance testing
- Participate in team meeting; Carry out periodic reviews of construction activity; report to project Manager any variance between the work constructed & the design intent, Present alternative solution if problem arises
- Preparing handling over documents with Testing & Commissioning documents as built drawing and Operation & Maintenance manuals
- Carry out the maintenance of all HVAC equipment for the projects knowledge and belies