Jai Sharma

Result-oriented banking and financial services professional with 19+ years of experience in retail finance, branch operations, collections, recovery management, and team leadership. Skilled in reducing NPAs, driving profitability, and strengthening customer and market relationships. Adept at managing high-performing teams, developing business strategies, and ensuring regulatory compliance.

Area Collection Manager at Mahindra & Mahindra Financial Services Ltd (2015-10 – Present)

• Achieving collection targets across assigned areas.
• Managing and monitoring collection executives' productivity.
• Driving NPA reduction initiatives and recovery processes.
• Ensuring safe custody and disposal of seized assets.

Branch Manager at IndusInd Bank Ltd (2014-08 – 2015-10)

• Handled Commercial Vehicle, CE Loan, and Car Loan (New & Refinance) portfolio.
• Coordinated with dealers, brokers, agents, and local authorities for smooth business operations.
• Monitored overdues, NPA, and repossessed stock to maintain cash flows.
• Ensured infrastructure and operational requirements of the branch.

Branch Manager at Mahindra & Mahindra Financial Services Ltd (2005-10 – 2014-08)

• Oversaw overall branch operations, business development, and collections.
• Handled Commercial Vehicle, Tractor, and Car Loan (New & Refinance) portfolios.
• Led a high-performing team to achieve branch profitability.
• Implemented improved methods for recoveries, accounts, and business systems.
• Strengthened customer relationships ensuring high service quality.

MBA in Finance – Sikkim Manipal University (2012)

M.A. in Economics – Dr. B. R. Ambedkar University, Agra (2000)

B.A. – Dr. B. R. Ambedkar University, Agra (1998)

Intermediate – H.B. Inter College, Aligarh (1995)

High School – H.B. Inter College, Aligarh (1993)