Jain Sahil

PGDM-qualified professional with dual specialization in Human Resources and Marketing, offering 2 years and 2 months of experience in client relationship management and cross-functional coordination. Skilled in building and maintaining strong client relationships, coordinating with internal teams to ensure seamless service delivery, managing workflows, and monitoring employee productivity. A proactive communicator with strong organizational and interpersonal skills, seeking an entry-level or intermediate management role focused on client relations, coordination, and operational excellence.

Senior Operations Executive at Sri Aurobindo Society (2019-07 – 2020-03)

• Coordinated trainer alignment, managed pre-session confirmations, and conducted post-session follow-ups to ensure smooth training execution.
• Monitored employee productivity and optimized operational procedures to improve efficiency and reduce costs.
• Determined staffing requirements, assigned work responsibilities, and prepared schedules for new projects.
• Facilitated regular communication with regional teams through web updates and teleconferences to ensure seamless coordination.
• Coordinated with deputed trainers, managed their workflow, and ensured timely execution of training assignments.

HR Operations and Admin Associate at NTT DATA (2018-01 – 2019-02)

• Managed employee support and HR operations for NTT DATA's US workforce, resolving queries related to payroll, leave, vacations, and company policies.
• Coordinated with HR Business Partners, Vice Presidents, and Directors while utilizing SAP, SAP SuccessFactors, and Navigator to ensure efficient HR service delivery.

Certified Internet Consultant at Just Dial Ltd (2017-07 – 2017-11)

• Recruited through campus placement by Justdial. Responsibilities included managing the end-to-end sales cycle, promoting and selling Justdial's paid packages and website solutions, and building strong client relationships through effective customer engagement.

Master's degree in PGDM (HR and Marketing) – Glocal University (2015-08 – 2017-06)

Bachelor's degree in BBA – Uttaranchal Institute of Management, Dehradun (2011-08 – 2014-06)