Senior Client Relationship Manager – (UAE / Dubai) - Ard Al Hayat Network Services Ltd - Wifi Solutions - Dubai, UAE
(2024-04)
- Manage client relationships and handle queries/issues
- Troubleshoot WiFi connectivity problems
- Coordinate with technical team for issue resolution
- Create vouchers and update data on web platforms
- Prepare and maintain sales reports
- Communicate with clients via calls and emails
- Train and guide new employees
- Assign tasks to technical team based on location
- Ensure customer satisfaction and service quality
- Maintain records of client interactions and services
HR Manager/US Senior Recruiter - Blue Space Healthcare Pvt. Ltd. - Hyderabad, India
(2023-02 - 2023-10)
- Weekly meetings with the recruiters on Performances
- Organisational Recruitment process
- Screening
- Telephonic/Personal Interviews
- Setting up Interviews with the Travelers
- Travelers Onboarding
- BGV - Crimcheck
- Crosscheck Bill Rate and Pay rate
- Coordination with US HealthCare Facility
- Training to the Recruiters
- Final calls with the Facilities on rate negotiations
Senior IT Recruiter /BDM - Key Information Technologies LLC - Dubai, UAE
(2022-08 - 2023-01)
- Sourcing Phone screening
- Job postings, job descriptions and position
- Managed new hires, onboarding process
- Contracts with Clients
- Tracked various stages of recruitment process
- Applicant Tracking System (ATS)
- Client calls, Agreement, Negotiation
- Distribution of roles to Recruiters
- Market research
- Reports weekly, and monthly sales activity
- Collaborated with other departments such as marketing, finance, logistics
- Regular follow-ups with prospects
- Client Meetings
- CRM software tools
- Cold calling and networking activities
Senior IT Recruiter /BDM - W3Global Pvt Ltd. - Hyderabad, India
(2021-09 - 2022-07)
- Sourcing Phone screening
- Job postings, job descriptions and position
- Managed new hires, onboarding process
- Contracts with Clients
- Tracked various stages of recruitment process
- Applicant Tracking System (ATS)
- Client calls, Agreement, Negotiation
- Distribution of roles to Recruiters
HR & Administration Assistant - Northstar computers LLC - Dubai, UAE
(2016-01 - 2021-07)
- Onboarding Daily Sales Report
- Arranging Weekly Meetings with the Sales Team and Management
- Documentation Visa Processing
- Medical
- Emirates Id processing
HR Coordinator/Production Assistant - Synergy Media Entertainment Pvt Ltd - Jaipur, India
(2008-03 - 2010-12)
- Initial Candidate Interview
- Induction
- Doing Voiceovers
- Ads production Assisting Sound Designer
- Maintained records of daily activities both manually and technically
- Receiving Client Ads request and getting the ads production done
- Changes in the Ads
- Voice Over Mangement
- Taking raw voice over
