Jamir Shaikh

Mechanical Engineer | Inside sales | Operation management | Production planning and control | Service engineer | FMEA | Capacity planning| Line balancing | Manpower utilization | Layout optimization | Quality management |

Working in nirmal industrial control Pvt Ltd

Roles and Responsibilities of (production engineer and Service engineer)

• Responsible for performing 75% Production ,Field service and 25% of Inside Sale.
• Production planning according Manpower.
• Attend Customer complaint and solve within time on field as well as in factory.
• Arrange Servicing of valve on filed and as well as in factory.
• Handle customer complaint and servicing request.
• Provide Product Training for customer.
• Take orders of product spares from existing customer
• Maintain Service data and record and present in weekly meeting.
• Read PN&ID drawings and arrange assembly planning of pressure systems.
• Hands-on experience of (Pressure control valve, Pressure safety valve, Creep relief valve , Tank safety valve, Flame arrestor , Strainers and Non return valve)
• Coordinating with Cross functional team (CFT) for Root cause analysis (RCA) and action to reduce production time loss.
• Responsible for eliminate MUDA in process and planning.
• Do FMEA for customer complaints.
• Provide valve testing and maintenance training for customer.

 Roles and Responsibilities of (Inside Sales Engineer)

• Working as a sales engineer from 2020 to till.
• High knowledge of valves and valve spares.
• Maintain relations with client’s network and taking orders.
• Forecasting sales of spares with customer delivery and service frequency for maintain stock for on time delivery.
• Contact regular and proactive with customers to generate orders.
• Communicating with PPC and Application engineering team for orders readiness and delivery date.
• Taking follow-up with PPC team for dispatch and with customer for payment clearance.
• Schedule visits with customers for new orders and after sales service.
• Increased profit of 3.7% of sales in last 3 quarters by applying PFAM and MUDA hunting.
• Responsible for Share new developed product details to customers and generate orders.

Bachelor of engineering in mechanical engineer