Janaki M
AR Caller - Executive
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About
I'm a computer science graduate with experience in web development and account receivable management. Proven ability to communicate effectively with clients, track and resolve outstanding claims, and consistently meet targets in a fast paced environment. Brings a strong blend of technical foundation and professional communication skills
Experience
AR Caller - Executive - E-care Medical Billing
(2025-02)
Medical Billing & Collections
- Managed end-to-end account receivable follow-ups for claims, consistently maintaining a 95%+ resolution rate across multiple insurance payers.
- Analyzed aging reports to independently track and resolve outstanding claims, prioritizing high-value accounts to reduce outstanding balances by 15%.
- Handled escalated accounts requiring in-depth research and multi-level follow-up to hit 100% of daily recovery targets.
- Accurately documented call results and claim status in billing software while exceeding weekly efficiency goals by 10%.
Education
Higher Secondary - Computer Science Group - SARAH TUCKER HIGHER SECONDARY (2020-06 - 2021-04)
Bachelor of Science - Computer Science - St. Xavier's College, Palayamkottai (2021-06 - 2024-04)
Master of Computer Application (MCA) - Computer Application (2024-06 - 2026-05)
