Janakiraman Cjr

Highly organized and dependable Office Administrator, Quality Analyst, and Audit Executive with 4+ years of experience in managing office operations, documentation, scheduling, and administrative processes. Skilled in data verification, quality analysis, internal auditing, CCTV monitoring, and report generation. Proven ability to coordinate with teams, ensure compliance with SOPs, and maintain high operational and service quality standards.

Quality Analyst | Audit Executive - VeCura / Vcare Health Clinic Pvt. Ltd - Chennai

(2022-01)

• Plan and prepare for internal audits across branches.
• Collect and review staff reports, treatment reports, clinical reports, billable product reports, and asset reports.
• Coordinate with branch teams to understand operational requirements and provide solutions.
• Monitor staff activities to ensure adherence to Standard Operating Procedures (SOPs).
• Prepare and maintain staff attendance reports to ensure punctuality and compliance.
• Monitor CCTV footage to verify staff movements and operational protocols.
• Verify loan applications and approvals according to company guidelines.
• Oversee refund processes and manage escalations when required.
• Verify ERP updates for billable products to ensure data accuracy.
• Conduct training sessions for Branch Managers, Consultants, and staff members.
• Identify process errors and implement corrective training or disciplinary actions when required.
• Consultation, consent and treatment recommendation and Package explanation, objection handling, and closing

B.E - Electronics And Communication Engineering - Gnanamani College Of Engineering (2017-01 - 2021-01)

HSC - Model School Kollihills (2016-01 - 2017-01)

SSLC - Model School Kollihills (2014-01 - 2015-01)