Janani Natarajan

Result-driven Sales professional with 3+ years of experience across ICICI Bank, Axis Bank, and HDFC Bank, with a strong background in client acquisition, CRM management, sales & MIS reporting, customer portfolio management, and cross-functional coordination. Skilled in lead generation, relationship management, target achievement, and campaign execution. Certified HR Generalist with additional certifications in Digital Marketing and Power BI, bringing strong analytical and communication skills to drive sales growth.

Relationship Officer at ICICI Bank (2025-01 – 2025-11)

• Managed customer relationships and CRM records to drive sales conversions, cross-selling, and portfolio growth for branch operations
• Prepared sales MIS reports and Power BI dashboards to track sales targets, team KPIs, and customer portfolio performance
• Planned and executed digital marketing campaigns to generate leads; tracked ROI, engagement, and campaign KPIs

Branch Relationship Officer at Axis Bank (2023-04 – 2024-10)

• Generated data-driven sales reports to support sales strategies, lead generation, and branch performance tracking
• Identified customer needs and monitored sales KPIs; coordinated with cross-functional teams to improve customer acquisition and service efficiency

Branch Relationship Officer at HDFC Bank (2022-03 – 2023-03)

Built and maintained strong customer relationships; delivered branch-level sales and compliance reports supporting revenue targets

B.Sc in Computer Science – Vivekananda Arts & Science College for Women, Periyar University (2017 – 2020)