Janifer Dcruz
CSR and Social Impact professional with 9+ years of experience
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About
CSR and Social Impact professional with 9+ years of experience across CSR program management, nonprofit partnerships, portfolio management, fund management, stakeholder engagement, and community development. Experienced in managing CSR portfolios, corporate and NGO partnerships, fund utilization and disbursement, NGO due diligence, compliance documentation, program monitoring, reporting, and multi-location initiatives. Managed a ₹2 crore CSR portfolio across 7 corporate partners, relationships with 15+ corporate partners and 20+ NGOs, and a Western India team of 7–8 professionals.
Delivered large-scale community programs reaching 17,000+ women across 7 states and supported COVID-19 relief initiatives reaching 500,000+ beneficiaries.
Experience
Regional Manager - iVolunteer - Mumbai
(2025-04 - 2025-12)
- Managed a 2Cr CSR portfolio across 7 corporate partners, covering budgets, fund utilization, delivery, reporting and stakeholder coordination.
- Managed relationships with 15+ corporate partners and 20+ NGOs across CSR and employee-engagement programs.
- Led and mentored a 7–8 member Western India team across multiple workstreams.
- Managed partner due diligence, fund allocation, utilization tracking, compliance documentation and program monitoring.
- Coordinated corporate, NGO and internal stakeholders to resolve delivery issues and maintain program timelines.
- Increased employee volunteer participation by 35% through targeted engagement initiatives.
Senior Relationship Manager - iVolunteer - Mumbai
(2022-05 - 2025-03)
- Managed 15+ corporate and 20+ NGO relationships across CSR and employee-volunteering programs.
- Coordinated CSR program planning, implementation, stakeholder communication, monitoring and reporting.
- Managed corporate requirements and nonprofit delivery teams to resolve operational challenges.
- Supported CSR documentation, governance and partner-performance tracking.
- Mentored team members and improved reporting and engagement processes.
Senior Program Manager - Srujna Charitable Trust - Mumbai
(2018-01 - 2022-04)
- Led community programs reaching 17,000+ women across 7 states.
- Managed program budgets, fund utilization, implementation, monitoring and reporting.
- Coordinated community, donor, corporate and field stakeholders across multiple locations.
- Led COVID-19 relief initiatives reaching 500,000+ beneficiaries.
- Supervised teams and managed multiple program workstreams.
Program Coordinator - Don Bosco Balprafulta - Mumbai
(2017-01 - 2017-12)
- Coordinated community programs, field implementation, stakeholder engagement and donor reporting.
- Managed program documentation and supported community-level delivery.
Education
Master of Business Administration (MBA) - Social Entrepreneurship & Sustainability Management - SVKM's NMIMS, Mumbai
Bachelor of Commerce (B.Com) - University of Mumbai
