HR Operation Analyst at Omnicom Global Solutions (2025-05 – Present)
- Managed end-to-end employee lifecycle processes, including onboarding, offboarding, documentation, employee queries, and HR records.
- Processed onboarding, probation confirmations, starter and leaver documentation using PeopleDoc, ensuring timely and accurate employee record management.
- Supported key HR initiatives such as performance review cycles, employee engagement activities, and people-related programs.
- Maintained accurate employee data across HR systems, ensuring data integrity and supporting reporting requirements.
- Ensured compliance with HR policies by maintaining organized documentation, employee records, and audit-ready processes.
- Coordinated with cross-functional teams, including Finance, IT, managers, and external vendors to support onboarding, payroll inputs, and day-to-day HR operations.
Administrative Officer at Tata Consultancy Services (2022-06 – 2025-04)
- Coordinated HR events including employee induction sessions, town halls, engagement drives.
- Maintained employee documentation and records for vendor employees, ensuring accuracy and compliance.
- Coordinated onboarding documentation and administrative support for vendor workforce.
- Managed vendor payroll billing, invoice verification, and payment coordination.
- Raised purchase orders (POs) and tracked budgets and expenses for employee engagement activities.
Front Office Team Leader at Alila Diwa Goa (2021-09 – 2022-06)
- Handled guest interactions across front office and reservations, managing bookings, check-in/checkout, and service requests
- Managed inbound and outbound calls, assisting guests with reservations and queries.
- Coordinated group bookings, rooming lists, and billing, ensuring accuracy and smooth operations.
- Performed night audits and maintained operational reports, including booking forecasts.
Front Office Host at Alila Fort Bishangarh (2019-10 – 2021-09)
- Handled inbound calls from internal and external stakeholders, addressing queries and service requests.
- Managed guest check-in and check-out processes with accuracy and efficiency
- Resolved guest concerns through effective communication and coordination
- Recognized as Employee of the Month for delivering exceptional customer service
Human Resources Associate at Kenilworth Resort and Spa (2018-10 – 2019-08)
- Managed employee onboarding, offboarding, and HR documentation.
- Handled employee queries, grievances, and statutory compliance (PF & ESI).
- Coordinated with payroll vendors to support payroll processing.
- Organized employee engagement initiatives, including Town Halls, Fun Fridays, and sports events
- Maintained employee records and ensured HR process compliance.
