Mechanic at Tata motors - Pasco motors LLP (2014-03 – 2019-05)
- Performed maintenance, repair, and troubleshooting of commercial vehicles.
- Diagnosed mechanical and technical issues to ensure safe and efficient performance.
- Conducted regular servicing, part replacement, and preventive maintenance.
- Worked closely with the service team to deliver quality and timely vehicle solutions.
Bodyshop Advisor at Tata motors - Johar motors (2019-06 – 2020-11)
- Assisted customers with accident repair, insurance claims, and service-related concerns.
- Coordinated with workshop teams to ensure timely and quality vehicle repairs.
- Provided accurate cost estimates and guided customers on repair options.
- Maintained customer satisfaction by delivering professional and transparent service.
Bodyshop Advisor at Tata motors - Sab motors (2021-02 – 2022-12)
- Inspected damaged vehicles and prepared accurate repair estimates.
- Coordinated with insurance surveyors and customers for claim approval.
- Monitored repair progress to ensure timely delivery.
- Ensured adherence to safety and quality standards in the workshop.
- Maintained records of parts, labor, and job cards.
- Provided regular updates to customers regarding repair status.
Relationship manager (Motor claim officer) at Policybazaar Insurance Brokers PVT LTD (2024-08 – Present)
- Assisted customers in selecting suitable insurance claims.
- Managed client relationships to ensure satisfaction and retention.
- Achieved sales and service targets through effective communication and problem-solving.
- Maintained accurate records and supported customers with policy-related queries.
