Javed Usmani

I possess a clear, logical mind and approach problems practically, with a strong drive to see tasks through to completion. I am eager to learn, overcoming challenges.

DATA OPERATOR - DATATECH SOFTWARE SOLUTIONS PVT. LTD. - Patna

(2021-01 - 2021-06)

Data entry and data management.

CUSTOMER CARE EXECUTIVE - ZOMATO PVT. LTD.

(2022-01 - 2024-06)

• Handle customer queries regarding orders, deliveries, cancellation and payments.
• Resolved complaints efficiently and escalate issues when necessary.
• Adhere to company policies and maintain a professional tone at all times.

SALES EXECUTIVE - UTKARSH SMALL FINANCE BANK. - PATLIPUTRA BRANCH

(2025-01 - 2025-02)

• Dynamic Sales Executive with experience at Utkarsh Small Finance Bank, specializing in financial product sales and customer acquisition.
• Adept understanding client needs and providing tailored solutions.
• Motivated and detail-oriented Sales Executive formerly with Utkarsh Small Finance Bank.
• Demonstrated ability to effectively manage sales pipelines, negotiate deals, and achieve revenue goals.

RELATIONSHIP OFFICER - AXIS BANK PVT LTD

(2026-01 - 2026-10)

• Banking professional with experience in the Home Loan Department at Axis Bank
• Experienced in home loan processing, customer handling, documentation, and financial service operations with strong communication and client management skills.
• MORTGAGE, LAP LOAN, PLOT LOAN, FLAT LOAN, PLOT+CONSTRUCTION LOAN.

Bachelor of Science - CHEM HONS - Aisect University (2023)

Intermediate of Science - Bihar Board of Open Schooling and Examination (2018)

Matriculation - Kendriya Vidyalaya (2016)