Bachelor Of Homoeopathic Medicine And surgery
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Enthusiastic and self-motivated individual seeking opportunities to apply skills and gain professional experience. Capable of handling multiple tasks efficiently while maintaining attention to detail and quality standards.
Operation - Ison And Concentrix
(2025-07 - 2026-07)
Handled customer queries and service requests for the Amazon US process through appropriate communication channels. Provided accurate and timely resolutions while following established Standard Operating Procedures (SOPs) and process guidelines. Maintained high standards of customer service, process compliance, accuracy, and productivity.
Investigated customer concerns, identified appropriate resolutions, and escalated complex issues according to defined procedures. Accurately documented customer interactions, case details, and resolutions in internal systems. Worked in a high-volume, target-driven US process environment while maintaining quality standards.
Demonstrated strong understanding of US customer expectations and professional communication practices.
Bachelor Of Homoeopathic Medicine And Surgery - Homoeopathic Medicine And Surgery - Baroda Homoeopathic Medical College (2020-08 - 2026-08)
