Jay Patel

Motivated and detail-oriented graduate with experience in business operations, banking, and client management. Skilled in operational coordination, process improvement, and handling customer interactions. With a strong interest in operations, I aim to contribute to roles focused on efficiency, coordination, and smooth business functioning. A quick learner with a proactive and result-oriented approach

Software Developer at Infolabz Pvt. Ltd. (2023-05 – 2024-05)

• Developed and maintained web applications using Python, HTML, and CSS
• Worked on the software development lifecycle (SDLC)
• Debugged and optimized applications for better performance
• Collaborated with team members on project development

Virtual Relationship Manager at Axis Bank (2024-08 – 2025-01)

• Managed customer relationships and resolved queries efficiently
• Provided digital banking support and services
• Maintained client data and ensured smooth communication
• Achieved targets through effective coordination

Business Operations Associate at Vipex Associates (2025-02 – 2025-10)

• Managed day-to-day business operations and coordination
• Handled client communication and supported lead generation
• Assisted in organizing business activities and internal processes
• Maintained operational workflow and reporting

Business Operations Executive at Phoenix Business Advisory (2025-11 – 2026-03)

• Managed day-to-day business operations and ensured smooth process execution across activities
• Coordinated with management and external partners to maintain seamless operational flow
• Maintained workflow efficiency through effective process planning and cross-team coordination
• Handled operational records, reports, and data tracking to support business decisions
• Identified process gaps and contributed to improving overall operational efficiency
• Supported internal teams by ensuring timely execution of tasks and operational requirements

SSC – Shiv Ashish School, Ahmedabad (2018-04 – 2019-03)

HSC – Shiv Ashish School, Ahmedabad (2019-04 – 2021-03)

Bachelor of Computer Applications in BCA – Shiv Ashish School, Ahmedabad (2021-04 – 2024-03)