Jaya Sri

Dear Sir

Greetings

Good Morning,

To associate with a progressive organization that gives me scope to update my knowledge and skills with continuous improvement of professional advancement,

and be a part of a dynamic team that works consistently to deliver improved ethical research and productive results.

• An outstanding and self-motivated professional in IT industry with major focus Information Technology Service Management using with Service Now. 
• Post roll out production support. I can handle Bug Fixes and Enhancement requests
• Can work confidently with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc...
• Expert in Glide Record, Glide Ajax and Glide Aggregate scripting used in Service Now.
• Can able to work confidently with email notifications, inbound actions, reports.
• Experience on creation of catalog items, record producers, user guide.
• Can work confidently on creation and customization of complex workflows and custom workflow activities.
• Can work confidently with transform maps, data sources.
• Can work confidently with schedule jobs, events and triggers to manage business needs and handle background work.
• Can work confidently with implementing configurable SLA management.
• Developing Functional and Technical Specifications and provide User Training.
• Can work confidently in closely working with suppliers.
• I am having Good communication and problem-solving skills.
• Solution oriented.
• Ability to professionally interact, work and coordinate with cross functional local and global teams, local and global manufacturers.
• Flexible to travel for work occasionally to different sites

• An outstanding and self-motivated professional in IT industry with major focus Information Technology Service Management using with Service Now. 
• Post roll out production support. I can handle Bug Fixes and Enhancement requests
• Can work confidently with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc...
• Expert in Glide Record, Glide Ajax and Glide Aggregate scripting used in Service Now.
• Can able to work confidently with email notifications, inbound actions, reports.
• Experience on creation of catalog items, record producers, user guide.
• Can work confidently on creation and customization of complex workflows and custom workflow activities.
• Can work confidently with transform maps, data sources.
• Can work confidently with schedule jobs, events and triggers to manage business needs and handle background work.
• Can work confidently with implementing configurable SLA management.
• Developing Functional and Technical Specifications and provide User Training.
• Can work confidently in closely working with suppliers.
• I am having Good communication and problem-solving skills.
• Solution oriented.
• Ability to professionally interact, work and coordinate with cross functional local and global teams, local and global manufacturers.
• Flexible to travel for work occasionally to different sites