Jayaprakash Mk

US Healthcare Revenue Cycle Management professional experienced in Accounts Receivable (AR), denial recovery, physician billing, claim follow-up and US healthcare insurance processes. Currently working as a Senior AR Caller at Omega Healthcare, with prior experience supporting team operations, authorization, client calling and healthcare billing. Consistently achieves monthly productivity and quality targets while maintaining high accuracy and error-free processing.

Experienced with Touchstone and Insy systems.

Targeting

Senior AR, Senior RCM, Denials & Appeals, AR Quality and RCM operations opportunities in India.

Senior AR Caller at Omega Healthcare (2026-02 – Present)

• Manage Accounts Receivable activities within the US healthcare Revenue Cycle Management process.
• Perform denial recovery and denial management by identifying claim issues and supporting resolution.
• Handle physician billing activities and follow-up across the healthcare RCM cycle.
• Follow up on outstanding claims and support resolution of billing and reimbursement issues.
• Use Touchstone and Insy systems for daily workflow and account management.
• Consistently achieve monthly productivity and quality targets while maintaining high accuracy and error-free processing.

Assistant Team Leader at RND Softech Private Limited (2023-12 – 2026-02)

• Supported team operations and coordinated day-to-day activities to maintain consistent workflow.
• Handled client calling, team coordination, authorization and healthcare billing-related activities.
• Applied knowledge of AR calling, denial management and US healthcare insurance processes.

Senior Portfolio Manager at Square Yards (2023-06 – 2023-11)

• Managed portfolio activities including facility, compliance and tenancy management.
• Supported acquisition strategy using demographics, site zoning, financial performance and market competition.

Business Development Executive at ExtraaMarks Education (2022-02 – 2023-04)

• Managed end-to-end loan processing workflow and initiated outbound calls to prospective leads.
• Conducted direct client counselling and personalized guidance and support.
• Recognized as a PAN India achiever for outstanding performance and worked toward/exceeded sales targets.

Bachelor of Engineering (B.E.) in Electronics & Communication Engineering (ECE) – United Institute of Technology, Anna University (2016 – 2020)