Operations Manager at WASTE MANAGEMENT SERVICES (2025-01 – Present)
- Manage and maintain EPR systems to ensure optimal performance and reliability.
- Ensure data accuracy, security, and compliance with healthcare regulations.
- Collaborate with IT and other departments to implement system updates and improvements.
- Prepare reports on system performance and data integrity.
- Document process and prepare audit findings memorandum
- Conduct follow up audits to monitor management's interventions
- Engage to continuous knowledge development regarding sector's rules, regulations, best practices, tools, techniques and performance standards
Internal Audit Executive at TRC LLP (CA FIRM) (2024-10 – 2024-12)
The role involves managing the audit cycle, ensuring risk management, financial reliability, and compliance with regulations, determining internal audit scope, analyzing accounting data, preparing reports, maintaining open communication with management, conducting follow-up audits, and continuously developing knowledge
- Working on Idea Caseware and Python.
Office Co-ordinator at OPRUSS India Pvt Ltd (2023-01 – 2024-09)
- Dispatch: Respond to calls, assess situations, and dispatch resources, Monitor status of dispatched personnel to ensure timely and effective resolution, Communicate updates to relevant parties, Maintain accurate records and documentation, Optimize routes and schedules for efficiency, Troubleshoot and resolve issues during the dispatch process.
- Admin: Coordinate and manage projects, track progress, and implement solutions, Assist with project planning, budgeting, and timelines, Maintain accurate records and manage departmental workflow, Offer technical support to engineers, including troubleshooting, Collaborate cross-functionally and develop vendor relationships, Perform additional administrative duties as needed.
Sales Co-ordinator at PT Ecological Services Pvt Ltd (2021-01 – 2023-01)
- Coordinate sales team activities, maintain accurate records, provide administrative support, develop customer relationships and loyalty, coordinate promotional materials and events, assist in technical sales activities, assist sales representatives with sales materials and product knowledge, handle administrative tasks such as scheduling meetings and resolving customer inquiries, ensure excellent customer service, assist with marketing promotions, and new product demonstrations to drive business growth.
Service Co-ordinator at Dotsmark Systems Pvt Ltd (2018-01 – 2020-01)
- Monitor and maintain inkjet printers, troubleshoot issues, and schedule repairs when needed. Coordinate service calls with customers for efficient resolution and inventory management of printer parts and supplies. Communicate effectively with stakeholders, conduct quality control inspections, and identify areas for process improvement. Collaborate with other departments to ensure printers meet customer needs and maintain accurate records for compliance
Back Office Executive at JANI Consultants (2016-01 – 2018-01)
- Responsible for handling client inquiries and requests received via email, phone, and other channels. Provide quotes, explain product features and terms, follow up on accepted quotes, and ensure timely payment processing. Assist clients with investment application forms, coordinate with banks to update portfolios, and participate in sales meetings to support the team. Maintain comprehensive records, identify process improvement opportunities.
Admin Cum Receptionist at MOURYA Enterprises (2015-01 – 2016-01)
- Welcome guests professionally, answer and route calls, maintain reception, manage admin tasks, build relationships, show strong communication and organizational skills, handle confidential data adeptly.
