Jayasri Jayakumar

Detail-oriented MBA (HR) graduate with experience in financial processing, medical billing, and customer interaction. Skilled in data handling, claims processing, and client communication. Looking to transition into an HR role with a focus on recruitment, employee relations, and HR operations.

Transaction Process Representative at Accenture (2023-04 – 2023-10)

• Processed high-volume financial transactions with accuracy and compliance
• Maintained confidentiality of customer financial data
• Ensured adherence to SLA timelines

Process Associate at Prochant (2023-10 – 2024-02)

• Managed medical billing and claims processing with accuracy
• Verified insurance data to reduce claim rejections
• Resolved billing discrepancies efficiently

Virtual Engagement Manager at IndusInd Bank (2024-10 – 2024-11)

• Handled customer interactions for credit/debit card sales
• Achieved sales targets through effective communication
• Maintained customer relationships and query resolution

MBA in Human Resource Management – Loyola College

BBA – Hindustan College of Arts and Science