Jeet Mondal

POST NL Executed Functional, Regression, Integration, and UAT testing for Salesforce Sales Cloud and Service Cloud applications, validating LWC, Apex Triggers, Flows, SOQL data, and REST APIs to ensure high-quality releases. Designed and executed test cases, managed defects using Jira/Azure DevOps, performed cross-browser and mobile testing, and collaborated with Agile teams to deliver reliable Salesforce solutions with minimal production issues.

Technology Analyst - Deloitte Digital - On site

(2023-08 - 2026-06)

• POST NL
• Executed Functional, Regression, Integration, and UAT testing for Salesforce Sales Cloud and Service Cloud applications, validating LWC, Apex Triggers, Flows, SOQL data, and REST APIs to ensure high-quality releases.
• Designed and executed test cases, managed defects using Jira/Azure DevOps, performed cross-browser and mobile testing, and collaborated with Agile teams to deliver reliable Salesforce solutions with minimal production issues.
• OLAM B.V.
• Performed end-to-end Salesforce QA across Sales Cloud and Service Cloud, executing functional, regression, integration, and UAT testing. Designed and executed test cases, validated SOQL queries, Apex triggers, Lightning Experience/LWC, managed defects in Jira/Azure DevOps, and ensured high-quality releases in Agile environments.
• Validated CRM Analytics dashboards, Pardot integrations, APIs (using Postman), data integrity, and Salesforce security configurations (Profiles, Roles, Permission Sets). Conducted cross-browser and mobile testing, reducing production defects and improving release quality across multiple Salesforce deployments.
• ABB AMS
• Designed and executed comprehensive test cases for Field Service Lightning (FSL) modules such as Work Orders, Service Appointments, Scheduling Policies, and Mobile App, ensuring high-quality releases through cross-browser, mobile, and security testing in an Agile/Scrum environment.
• Bank of Guam
• Performed end-to-end Manual, Functional, Regression, Integration, and UAT testing for Salesforce Financial Services Cloud applications, validating Lightning Experience, LWC, Apex Triggers, APIs (Postman), SOQL, and banking workflows to ensure high-quality releases.

Software Development Intern - HighRadius - On site

(2021-12 - 2022-04)

• Built an AI-enabled B2B Fintech Invoice Management application using React, Java, Python, and Material UI with CRUD operations, Chart.js data dashboards, and a machine learning model predicting invoice clear dates with 85% accuracy

B.Tech - Computer Science and Engineering - Kalinga Institute of Industrial Technology (2019 - 2023)