Jeeva Raju

Software Engineer with 2+ years of experience in telecom production support, transitioning into Java backend development. Skilled in Java, Spring Boot, REST APIs, SQL, and production troubleshooting, with hands-on experience building scalable backend applications.

Associate Software Engineer at Prodapt Solutions Pvt. Ltd. (2023-07 – Present)

Client: FLOW (formerly CWC)

• Delivered L1/L1.5 production support for business-critical telecom applications in a 24×7 ITIL-based operations environment, ensuring SLA compliance.
• Monitored production applications using Nagios, Splunk, Kibana, Zabbix, SolarWinds, VMware, Device42, and SCCD to manage incidents, coordinate with L2/L3 teams, and support service availability.

Technical Trainer Intern at T4TEQ Software Solutions Pvt. Ltd. (2022-12 – 2023-11)

• Delivered instructor-led training in C and Core Java to students and working professionals through hands-on coding sessions.
• Mentored learners in developing console-based applications while strengthening debugging, object-oriented programming, and problem-solving skills.
• Supported technical sessions, lab activities, and student progress evaluation in collaboration with senior trainers.

Bachelor of Computer Applications in Computer Applications – Bishop Heber College (2020-06 – 2023-05)