Store Manager - OLA Electric Technologies Pvt. Ltd. - Bareilly
(2025-09)
Successfully managed and developed a team of 50+ employees, driving operational efficiency, high customer satisfaction, and consistent sales target achievement.
- Manage overall showroom operations, ensuring compliance with company policies and operational excellence.
- Lead, train, and supervise a team of 50+ employees to drive performance and customer satisfaction.
- Achieve sales targets through effective sales strategies, KPI monitoring, and customer engagement.
- Deliver exceptional customer service, handle escalations, and ensure a seamless buying experience.
- Conduct product demonstrations, test rides, and educate customers on vehicle features and benefits.
- Oversee inventory management, stock audits, and vehicle/accessory tracking.
- Manage vehicle deliveries, registrations, financing, insurance, and documentation processes.
- Supervise billing, cash handling, reporting, and expense control to ensure financial accuracy.
- Support marketing campaigns, lead generation activities, and showroom footfall growth.
- Coordinate with sales, service, logistics, and regional teams to ensure smooth operations.
Business Consultant - ZET Vistas Technolab Pvt. Ltd. - Bareilly
(2021-05 - 2025-09)
Successfully managed multi-product sales, consistently achieved targets, and delivered excellent customer service through effective relationship management and lead conversion.
- Promote and sell 50+ financial products, including Credit Cards, Loans, Accounts, and Insurance.
- Identify customer needs and recommend suitable financial solutions to maximize sales and satisfaction.
- Generate leads through referrals, digital channels, and networking, ensuring timely conversions.
- Build strong customer relationships and provide end-to-end support during the application process.
- Consistently achieve sales targets through effective sales strategies and pipeline management.
- Assist customers with documentation, application processing, and regulatory compliance.
- Maintain accurate records of customer interactions, sales activities, and application status.
Customer Care Executive (Credit Card Sales) - Cogent E Services Pvt. Ltd. - Bareilly
(2021-01 - 2021-05)
Consistently achieved sales targets through effective customer engagement, lead conversion, and relationship management while maintaining high compliance standards.
- Handle inbound and outbound calls to assist customers and promote credit card products.
- Explain card features, benefits, offers, and application processes to prospective customers.
- Generate leads, follow up on prospects, and convert opportunities into sales.
- Achieve daily, weekly, and monthly sales targets while cross-selling financial products.
- Maintain accurate customer records and update CRM systems regularly.
- Ensure compliance with KYC, verification, and company policies during application processing.
- Build strong customer relationships, provide after-sales support, and resolve queries professionally.
