Health Club Supervisor/ personal Trainer
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Hello, Myself Jefrin Cruzo from Kerala - India. I have been experienced 10 years in the fitness and Spa industry in the hotels like Resorts and business hotels. As a supervisor I have experienced more than 3 years. I am willing to do the reception, admin, payrol, inventory and store management
-always maintain good Rapo with clients in order to make sure revenue repeatedly
-Working as a teammate and guide them for better service
-Able to diffuse guest related issues in a timely manner
-Maintenance and Asthetic upkeep
I am passionate about well-being and make knowledge about the importance of taking care each human.I wish their satisfaction with good comments.
I have knowledge about Personal training, Tabata, Kinesis training, sports massage and Indian Ayurveda, Facial
· Making revenue through personal training , Health club membership and Spa coupons
· Ensure a safe workout environment through constant circulation of the floor
· Be able to identify participant exercise risk and concern
· Achieve revenue targets for the Health Club and Spa both from new and existing customers.
· Prepare and deliver appropriate presentation on products and services
· One on one Personal training
· Kinesis training
· Fitness Assessment
· Train the new staff to keep best standard
Event conducting at Shangri-La
GLOBAL WELLNESS DAY /WELLNESS WEAKEND/YOGA DAY
· Get the memorandum for the arrangement for the event and food menu and get the sign from GM
· Invite all members and prospective customers.
· Coordinate with each department especially Security, Housekeeping, engineering and kitchen for the smooth operation
· Personal training
· Train the staff
· Coordinate with purchase and order whatever required for Health club as per budget.
· Attend the meeting for Profit and Lost and explanation l
· Organize event for the Fitness assessment and health check up program by tie up with Clinic for the IT companies in order to bring more revenues.
· Update Attendance , Create Roster and payroll .
· Group class
· Assist at Health club and Spa reception for booking treatment and selling product
· Sports and deep tissue massage if any guest requested
· Organize the out door Stretching classes and outdoor games for the guest
· Cleanliness and Aesthetic upkeep of Fitness room
· Update the Preventive maintenance and yearly maintenance
· Managed telephone calls and front-desk reception within high-volume environment.
· Organized appointments for guests through spa-software.
· Scheduled therapist for spa services.
Sold products and promoted upselling of Spa Services
