Provided strategic HR guidance and support to line management, in addition to managing day-to-day HR operations for over 3,000 employees
- Simplified and standardized the performance management process across all departments, resulting in a 40% reduction in time spent by managers on individual cases and improving overall productivity
- Streamlined onboarding procedures, reducing time-to-productivity for new hires by 25% and enhancing their overall experience.
- Developed and facilitated comprehensive training sessions on HR tools and processes, resulting in a 15% increase in employee utilization of these resources.
- Developed and launched a comprehensive manager capability-building program for first-time and tenured managers, resulting in a 15% increase in employee engagement scores and improved leadership skills.
- Collaborated with the legal department to investigate and resolve sensitive workplace matters, implementing training programs focused on harassment prevention, discrimination, and unconscious bias. This initiative led to a 20% decrease in formal complaints and a positive shift in company culture.