Jf Deepak Jaison

I am JF Deepak, an MBA graduate in Hospital and Health System Management and a Biomedical Engineer, with hands-on experience in clinical technology and healthcare operations. I combine technical expertise with strong interpersonal and communication skills, with a proven ability to thrive in dynamic, fast-paced settings - delivering with precision, professionalism, and a solutions-oriented mindset across both independent and multidisciplinary environments. My experience spans biomedical equipment management, healthcare operations, human resource management, and data-driven decision-making, giving me a well-rounded perspective on the industry.

Driven by a commitment to continuous growth, I seek to leverage my technical and managerial acumen to contribute meaningfully to healthcare organizations - while advancing personally, professionally, and financially.

Field Service Engineer - Ophthalmology Division - LEAD MEDICAL SYSTEM PVT LTD - Tamil Nadu

(2022-05)

Authorized Dealer - Carl Zeiss Germany. Specialized in Carl Zeiss Germany ophthalmology portfolio including ODX (Optical Diagnostic Systems), MCS (Microscopy & Cataract Surgery Systems), Surgical Microscopes, HFA (Humphrey Field Analyzer) and IOL Master (Optical Biometry System) for anterior and posterior segment ophthalmic procedures and cataract surgery planning.

• Executed installation, commissioning, PPM, corrective maintenance, calibration, and breakdown call management as per Carl Zeiss Germany OEM standards
• Maintained service reports, equipment history cards, and compliance documentation as per regulatory requirements
• Managed AMC, CMC, billable job follow-ups, quotation preparation, spare parts coordination, and contract renewals across Tamil Nadu
• Coordinated fault diagnosis, component-level troubleshooting, spare parts procurement, and corrective action implementation directly with Carl Zeiss Germany engineering team for critical equipment breakdown resolutions
• Maintained timely contract renewal pipeline and followed up proactively with key accounts to ensure zero lapse in service coverage
• Contributed to sales development, new installations, and product demonstrations across private hospitals, government medical colleges, and eye care chains in all districts of Tamil Nadu
• Provided application support and live surgical support to ophthalmologists and surgeons in operation theatres
• Managed NPS feedback post-service to drive customer satisfaction and retention
• Utilized SAP, CRM and Microsoft Office Suite for service ticketing, asset tracking, and MIS reporting

Embedded Systems & Technical Support Engineer - EDR CONTINUOUS INFORMATION PVT LTD

(2021-06 - 2021-11)

• Provided embedded systems technical support for an autonomous vehicle auto-pilot navigation system for a US-based automotive technology client
• Supported Google Maps API integration for real-time geographic mapping and route automation within embedded control architecture
• Involved in hardware-software interface development, testing, debugging, and validation of the auto-pilot navigation module
• Worked with Embedded C, IoT frameworks, and hardware systems in a fast-paced product development environment

MBA - Hospital & Health Systems Management - Sri Ramachandra Institute of Higher Education and Research (2024 - 2026)

B.E. - Biomedical Engineering - Jerusalem College of Engineering (2017 - 2021)

HSLC - Annai Velankanni's MT Hr Sec School (2017)

SSLC - St. Patrick's A.I. Hr Sec School (2015)