Jhansi G

5 years of diverse experience in invitro diagnostics as a Application specialist providing scientific support, technical training, troubleshooting, and supporting sales teams with strategic insights. 2 years of experience as Assistant editor with a collaborative approach to cross-functional teamwork, contacting researcher worldwide to publish research articles in the scientific journals with effective negotiations. 1 year of experience as medical engagement associate with strong project management, client relationship skills and providing nutritional counselling. Experienced in healthcare consulting and reporting adverse events.

Application Specialist and Deputy Manager at Siemens Healthineers (2023-12 – 2024-12)

• Manage scientific support and advance application activities for all product lines of healthcare Lab diagnostics and supports and educates customer in the optimal usage of applications.
• Supports customers in using(software) applications and solutions to the optimum extend
• Provides comprehensive training for using application and solution focused on specific customer demand
• Troubleshooting of particular issues in detailed and effective manner.
• Providing efficient initial training for technicians, Lab heads and Doctors about usage of instrument. Collection feedback from customers and preparing data on suggestions.
• Conduction technical presentation, seminars, demos which will help in pre-sales and providing follow up training for customer.
• Acts as on interface between customer and provider of application to solve customer problems and enhance the application with new features.
• Responsible for both Andhra and Telangana Territories
• Experienced in handing Biochemistry, Hematology, Nephelometric analyzers.
• Responsible for documentation of IQ, OQ, PQ and instrument handover procedure documentation.

Business Application specialist at Roche Diagnostics India (2019-07 – 2022-09)

• Responsible forsupporting direct client in technical issuesfor daily bases and engaging client in scientific activities
• Provide post-salessupport to aid in establishing new parameters and answering technical inquiries
• Conducting operating training to customers on analyzers, configuring and installing instrument and reagents related configurations. Performing correlation studies and validation in coordination with customer
• Attending training on Roche instruments and applications, Participating in regional and national conference calls
• Collaborate with sales & technicalsupportspecialist in troubleshooting problems, maintaining and developing customer facing documentation for support and further trainings.
• Marketing Roche Immunoassay and Clinical chemistry products promotions according to portfolio and responsible for Roche quality controls and reagent sales
• Attending Discussing with sales team at the time of contracts and explaining customer advantages of analyzers and products in scientific ways and providing demos on customer requests
• Traveling acrossterritory and providing application support for client and attending calls daily to solve issues swiftly

Assistant Managing Editor at Jacob's publishers (2018-08 – 2019-05)

Assistant Managing Editor at Omics International Publications (2016-10 – 2018-04)

• Publishing worth full articles in Scientific Journals
• Editing format of the article to make reader easy to understand
• Communicating researchers & scientists world wide
• Maintaining spread sheet of data and records of scientists & researchers across world
• Generating revenue and negotiating with researchers to publish articles in journals
• Follow through the invoice process and payments

Medical Engagement Associate at Indigene Life Science pvt. ltd (2015-09 – 2016-07)

• Verifying the patient data received
• Counseling the patients of different health problems like diabetes and cancer
• Maintaining the record of every patient after counseling
• Reporting the Adverse Events (AE) of patients

M.Sc. in BIOCHEMISTRY – Indian Academy Centre for Research & Post Graduate Studies (2011-07 – 2013-04)

B.Sc. in BIOTECHNOLOGY – THUSHARA DEGREE COLLEGE (2008-06 – 2011-05)