Application Specialist and Deputy Manager at Siemens Healthineers (2023-12 – 2024-12)
- Manage scientific support and advance application activities for all product lines of healthcare Lab diagnostics and supports and educates customer in the optimal usage of applications.
- Supports customers in using(software) applications and solutions to the optimum extend
- Provides comprehensive training for using application and solution focused on specific customer demand
- Troubleshooting of particular issues in detailed and effective manner.
- Providing efficient initial training for technicians, Lab heads and Doctors about usage of instrument. Collection feedback from customers and preparing data on suggestions.
- Conduction technical presentation, seminars, demos which will help in pre-sales and providing follow up training for customer.
- Acts as on interface between customer and provider of application to solve customer problems and enhance the application with new features.
- Responsible for both Andhra and Telangana Territories
- Experienced in handing Biochemistry, Hematology, Nephelometric analyzers.
- Responsible for documentation of IQ, OQ, PQ and instrument handover procedure documentation.
Business Application specialist at Roche Diagnostics India (2019-07 – 2022-09)
- Responsible forsupporting direct client in technical issuesfor daily bases and engaging client in scientific activities
- Provide post-salessupport to aid in establishing new parameters and answering technical inquiries
- Conducting operating training to customers on analyzers, configuring and installing instrument and reagents related configurations. Performing correlation studies and validation in coordination with customer
- Attending training on Roche instruments and applications, Participating in regional and national conference calls
- Collaborate with sales & technicalsupportspecialist in troubleshooting problems, maintaining and developing customer facing documentation for support and further trainings.
- Marketing Roche Immunoassay and Clinical chemistry products promotions according to portfolio and responsible for Roche quality controls and reagent sales
- Attending Discussing with sales team at the time of contracts and explaining customer advantages of analyzers and products in scientific ways and providing demos on customer requests
- Traveling acrossterritory and providing application support for client and attending calls daily to solve issues swiftly
Assistant Managing Editor at Jacob's publishers (2018-08 – 2019-05)
Assistant Managing Editor at Omics International Publications (2016-10 – 2018-04)
- Publishing worth full articles in Scientific Journals
- Editing format of the article to make reader easy to understand
- Communicating researchers & scientists world wide
- Maintaining spread sheet of data and records of scientists & researchers across world
- Generating revenue and negotiating with researchers to publish articles in journals
- Follow through the invoice process and payments
Medical Engagement Associate at Indigene Life Science pvt. ltd (2015-09 – 2016-07)
- Verifying the patient data received
- Counseling the patients of different health problems like diabetes and cancer
- Maintaining the record of every patient after counseling
- Reporting the Adverse Events (AE) of patients
