Jignesh Soni

I had more then 16 Years Experience Of Jewelery Industry. Experienced and customer-focused Floor Manager with over 3 years of expertise in jewelry retail management. Proven ability to lead sales teams, deliver excellent customer service, and maintain high store performance standards.

Strong background in product presentation, inventory management, and luxury sales techniques for gold, diamond, and CZ jewelry. Passionate about enhancing customer experience and achieving sales goals through motivation, training, and operational excellence.

Floor Manager at Koura Jewelry Store (2024-10 – Present)

• Supervise daily floor operations ensuring smooth customer service and sales performance.
• Train and guide sales associates on jewelry product knowledge, sales techniques, and customer handling.
• Manage display arrangements, ensuring premium presentation of jewelry collections.
• Handle billing, stock entries, and high-value customer transactions with accuracy and integrity.
• Resolve customer concerns promptly to maintain brand reputation and loyalty.
• Track daily and monthly sales targets, motivating the team to exceed goals.
• Coordinate with back-office and workshop teams for custom orders and repairs.

Senior Sales Executive at Aurum Jewels (2018-07 – 2024-10)

• Assisted customers in selecting jewelry based on style, occasion, and budget preferences.
• Maintained accurate records of stock movement and sales invoices.
• Supported the floor manager in training new sales staff and organizing promotional events.
• Consistently achieved or exceeded individual and team sales targets.

Production manager at Jewelry Department (2018-07 – 2024-10)

• Guide A Karigar in selecting jewelry based on style, occasion, and budget preferences.
• Maintained accurate records of stock movement and sales invoices.
• Consistently achieved or exceeded individual and team for Manufacturing ornaments.

Bachelor's Degree in Commerce – Gujarat University (1999)