Jince George

Detail-oriented and proactive HR Operations professional with experience in onboarding coordination, background verification support, document management, and candidate communication. Skilled in handling onboarding workflows, maintaining employee records, coordinating with cross-functional teams, and ensuring timely completion of joining formalities. Proficient in Microsoft Excel, Word, Outlook, and HR administrative processes with strong organizational and interpersonal skills.

Senior Process Associate - TATA Consultancy Services (TCS)

(2017-01)

• Coordinated onboarding activities and ensured smooth joining experience for new hires.
• Followed up with candidates regarding pending onboarding and BGC documents.
• Verified uploaded documents and maintained accurate employee records in internal systems.
• Coordinated with HR, Payroll, IT, and other departments for onboarding formalities and access provisioning.
• Assisted candidates with onboarding queries and provided timely resolution.
• Maintained onboarding trackers and generated status reports using Microsoft Excel.
• Ensured compliance with company policies and onboarding timelines.
• Supported day-one joining activities and induction coordination.

Senior Executive - Member Relations - Mahindra Holidays & Resorts India LTD

(2015-03 - 2015-06)

• Coordinated member onboarding and support activities.
• Managed customer communication and follow-ups.
• Maintained records, documentation, and CRM updates.
• Resolved queries and ensured a seamless service experience.

Senior Practitioner CRM - Operations - IBM Global Process Services

(2012-12 - 2015-01)

• Managed CRM operations, customer records, and data updates.
• Coordinated onboarding, follow-ups, and customer support activities.
• Handled query resolution through calls and emails while ensuring service quality.
• Collaborated with cross-functional teams for smooth operational processes

Independent Marketing Introducer - Rochester Investment Consulting PVT Ltd

(2011-11 - 2012-11)

• Handled client coordination and lead generation activities.
• Supported marketing and customer relationship management
• Maintained customer records and communication updates

Bachelor's - Computer Applications (BCA) - Mahatma Gandhi University (2008-06 - 2011-03)