Jintu Kalita

Experienced As BRANCH MANAGER & AREA MANAGER with 7+ years in financial industry. HANDLING A operation DEPARTMENT of 150+ employees with a demonstrated history of LEADERSHIP. HAVE SHARP ANALYTICAL Mind-set AND credited for solving complex business issues. Passionate to expand or increase the business providing high-quality customer service and building strong customer relationship.

Advocate - Assam State Bar Council - All India Bar Council

• Contract Drafting
• Legal Notice
• Affidavit
• Land disputes
• Good relation with all government dept.

Manager- Vigilance - RBL FinServ. (Ratnakar Bank Ltd)

(2021-05 - 2022-04)

• Find out fraud cases entire 34 branches including Assam & Meghalaya
• Legal process against financial discrepancy
• Recovery from the accuse persons
• Follow-up and interaction with clients to obtain incomplete/missing information, with a view to resolving and clarifying issues
• Departmental enquires
• Prevention of fraud and malpractices Compliances

Area Manager/ Area Collection Manager - RBL FinServ. (Ratnakar Bank Ltd)

(2019-12 - 2021-05)

• MANAGE A TEAM (150+) including Senior BRANCH MANAGER, BRANCH MANAGERS, BRANCH Operation Executive, AND Group Loan Officer in the ASSIGNED AREA
• Develop AND MANAGE STRATEGIES to ACHIEVE STATED GOALS
• Undertaking strategic analysis and assisting with strategic planning
• Producing long term business plan
• Monitoring proper functioning of support team like ops, IT, Admin and training
• Achieve managerial expectation regarding disbursement as well as quality of business
• Special focus on 46+ & 90+ Bucket of 17 Branches
• Identify and manage training needs for the GLOs
• Support collection officers in legal / police issues
• To conduct awareness meeting in village area

Area Manager - Samasta Microfinance Limited. (A Subsidiary of IIFL)

(2018-06 - 2019-12)

• MANAGE A TEAM (40+) including Senior BRANCH MANAGER, BRANCH MANAGERS, BRANCH COMPLIANCE MANAGERS, AND Customer RELATIONSHIP MANAGERS in the ASSIGNED AREA
• Develop AND MANAGE STRATEGIES to ACHIEVE STATED GOALS
• Provides vision AND direction for world CLASS Work MANAGEMENT Processes, including PLANNING, scheduling, AND execution of maintenance work
• PARTNERING with REGIONAL OPERATIONS MANAGER (ROM) to identify OPERATIONAL GAPS, risks, AND execute development/improvement PLANS
• Provide GUIDANCE, development AND TRAINING to MATERIALS MANAGEMENT, Track Administration, WAREHOUSE & Inventory MANAGERS AND Union Personnel

Branch Manager - Satin Credit Care Network Limited.

(2017-06 - 2018-06)

• Direct ALL OPERATIONAL ASPECTS including distribution operations, customer service, HUMAN resources, ADMINISTRATION AND SALES
• Assess LOCAL market conditions AND identify current AND prospective SALES opportunities
• Develop forecASTS, FINANCIAL objectives, AND business PLANS
• Meet GOALS AND metrics
• Bring out the best of BRANCHES personnel by providing TRAINING, COACHING, development AND MOTIVATION
• LOCATE AREAS of improvement AND propose corrective ACTIONS THAT meet CHALLENGES AND leverage growth opportunities
• Address customer AND employee SATISFACTION issues promptly
• Adhere to high ETHICAL STANDARDS, AND comply with ALL REGULATIONS/APPLICABLE LAWS
• Network to improve the presence AND reputation of the BRANCH AND company

Individual Lending & Branch Manager - Arohan Financial Services Private Limited.

• Responsible for overall IL Business from Open market & Collection of the BRANCH
• LEADING A TEAM of 5 to 6 members
• LOAN ASSESSMENT, APPROVAL AND disbursement AS per policy
• Portfolio & Risk MANAGEMENT & COMPLIANCE
• MIS & Reporting
• Public RELATION

L.L.B - Law - Guwahati University (2024)

M.Com - Commerce

B. Com - Commerce (2015)

HS - Higher Secondary (2012)

HSLC - Secondary (2010)