Restaurant Manager - Gola Sizzlers - New Delhi
(2024-11)
- Oversaw daily restaurant operations, including scheduling, budgeting, and inventory control.
- Resolved customer complaints to foster positive guest relationships.
- Trained and supervised staff in customer service and food preparation standards.
- Collaborated with kitchen staff to enhance menu offerings based on customer feedback.
Restaurant Manager - Cafe Bean & Basil - Noida
(2023-07 - 2024-09)
- Oversaw all areas of restaurant operations to ensure cleanliness and maintenance
- Managed daily cash transactions to ensure availability of items before stock depletion
- Handled daily administrative tasks including ordering supplies, processing invoices, and reconciling accounts
- Cultivated positive relationships with vendors to secure timely delivery of high-quality products at competitive prices
- Implemented cost-effective strategies to maximize profitability
- Trained and supervised staff to uphold high standards of customer service and efficiency
Restaurant Manager - Pind Balluchi - Greater Noida, UP
(2022-03 - 2023-06)
- Implemented training programs to ensure staff members were equipped with necessary skills for efficient operations
- Conducted regular performance evaluations and provided feedback to improve staff performance
- Oversaw customer service standards to maintain high levels of guest satisfaction
- Implemented cost-saving measures to optimize budget and increase profitability
- Collaborated with marketing team to promote special events and increase restaurant visibility
- Ensured compliance with health and safety regulations to maintain a clean and safe environment for staff and customers
F & B Associate - Radisson Blu MBD Noida - Noida
(2013-12 - 2022-03)
- Took room service orders via telephone and relayed them to kitchen staff.
- Transported silverware, linen, and food using tray or serving cart to guest rooms.
- Participated in regular team meetings to refine service strategies.
- Maintained cleanliness in work and guest areas by clearing and returning food and beverage items.
Supervisor - Every Other Day (The Game Parlor) - Noida
(2011-03 - 2012-11)
- Managed party reservations and bar operations, ensuring efficient service and inventory control.
- Organized games for children while handling adult billing processes efficiently.
- Monitored workflow to enhance employee time management and boost productivity.
- Facilitated team communication through regular meetings, promoting collaboration before events.
Bar Server/senior Stewart - Geoffrey's Noida - Noida
(2007-05 - 2011-02)
- Operated F&B service to maintain high operational standards.
- Monitored and ensured smooth F&B service operations at all times.
- Organized duty roster for service staff to optimize scheduling efficiency.
- Executed cost control measures, managed inventory, and coordinated restocking efforts.
Fresher / Steward - Maamouchee Kitchen & Bar - Noida
(2004-12 - 2007-05)
- Pursued skill development opportunities to enhance performance and facilitate cross-training.
- Managed alcohol inventory and oversaw restaurant opening for daily operations.
- Configured seating arrangements for special events to ensure optimal guest experiences.
- Welcomed customers and presented menus upon arrival to enhance dining experience.
