Jitender Thakur

Detail-oriented and results-driven professional with 4+ years of combined experience in data entry, backend operations, record handling, sales support, and online auction & bidding operations. Experienced in backend data handling, record management, portal-based operations, bid submission and monitoring, tender documentation, customer account support, and government record processing. Strong communication, coordination, problem-solving, documentation, and computer application skills with a consistent focus on accuracy, deadlines, and operational efficiency.

Backend Operations Executive - NSG

• Handled backend operations, data processing, record management, and day-to-day data handling activities with high accuracy.
• Maintained and updated digital records, databases, files, and operational documentation in a structured manner.
• Performed data verification, record reconciliation, document checking, and timely system updates.
• Managed large volumes of operational data and ensured proper indexing, organization, retrieval, and confidentiality of records.
• Supported backend teams with reports, data tracking, record searches, and routine operational coordination.

Auction & Bidding Operations Executive - Nexen Solution Pvt. Ltd.

• Managed online auction and bidding activities through company/client portals with timely and accurate process execution.
• Handled bid submission, monitoring, status tracking, and coordination of auction-related activities.
• Prepared and maintained online tender and bidding documentation, supporting documents, and digital records.
• Performed portal-based data entry, record updates, document verification, and systematic file management.
• Coordinated auction processes and followed up on bid status, deadlines, and required documentation.

Senior Executive - SBI Card

• Managed customer accounts, resolved escalated queries, and supported sales targets for credit card products.
• Used strong communication and problem-solving skills to support customer satisfaction and account retention.
• Maintained accurate customer interaction logs, verified backend details, and followed operational standards.

Data Entry Operator - Excise & Taxation Department

• Processed, digitized, and updated large volumes of government tax and official records with high accuracy.
• Maintained structured databases, organized documents, and prepared standard reports for departmental audits.
• Improved file indexing and record-search workflows for faster query response and system accessibility.

Bachelor's Degree - Undergraduate

Diploma - Computer Application & Programming

Senior Secondary - 12th Class - Haryana Board of School Education (HBSE)

Secondary School - 10th Class - Haryana Board of School Education (HBSE)